Fax Protocol to Protect Patient Information

June 16, 2014

Sending Protected Health Information (PHI) in a password protected document is more secure than faxing. If you need to fax a document to MaineCare, please do the following:

  • Notify the intended recipient that you have sent a fax.
  • Use a fax cover sheet and do not include any PHI on the cover sheet.
  • Identify the intended recipient on the cover sheet.