ICD-10 Provider Informational Series Part II: MaineCare’s Provider Outreach Plan
January 7, 2014
MaineCare completed analyzing the results of our ICD-10 Provider Readiness Survey. As a result of feedback from survey participants, MaineCare has developed an ICD-10 Informational Series for providers in order to share information and to direct you towards preparing for transitioning from ICD-9 to ICD-10.
The informational series will include the following parts or topics:
Part I: Overview of Provider Survey Results
Part II: MaineCare's Provider Outreach Plan
Part III: ICD-10 Provider Impact
Part IV: Example of Coding Changes and Payment Impact
Part V: Provider Preparation/Helpful Hints
Provider Readiness Survey results showed that some providers are not yet aware of how ICD-10 will impact them or are not sure how to prepare for ICD-10. As a result, MaineCare has developed an action plan to outreach providers and to respond to provider requests for specific information
Targeted Outreach. MaineCare has initiated outreach to provider groups with low survey response rates to distribute provider-specific information about ICD-10 awareness, readiness, and needs for assistance.
Increasing Provider Awareness. Outreach has been initiated to enlist provider associations in disseminating information about ICD-10 planning and execution, training, and testing.
Provider Readiness. MaineCare will use listserv messages and remittance advice (RA) messages to provide ICD-10 planning and implementation information specific to provider types.
Provider Concerns and Needs. MaineCare plans to increase external ICD-10 communication to address the major concerns raised by survey respondents. In addition, MaineCare has contacted providers who have submitted questions to the ICD-10 mailbox or who indicated via survey response that they wished to speak to a MaineCare staff member regarding ICD-10.