Primary Care Case Management (PCCM) Providers: My HealthPAS and Referral Form Updates Related to PCCM Referrals

February 12, 2013

Primary Care Case Management (PCCM) Providers: My HealthPAS and Referral Form Updates Related to PCCM Referrals Some changes have been made to the My HealthPAS Online Portal related to how referrals are submitted. An updated MyHealthPAS Referral User Guide that details how to submit referrals on or after Monday, February 11, 2013 is now available.

Additionally, PCCM PCP providers must begin using the new version of the Referral Request Form that is now available.

Reminder: You will see a warning (WARN) on your Remittance Advice (RA) for claims that require a referral but do not have one. These changes are to prepare for the end of the referral WARN period. You will continue to see WARN on your RA when a referral is needed to allow for additional testing of the referral function. We will notify you when the WARN period will end. You should continue to keep records of referrals on file for affected members.