Planned Electronic Data Interchange (EDI) Helpdesk and Interactive Voice Response (IVR) Outage
August 3, 2012
Tonight, Friday, August 3, 2012 from 7 PM to 9 PM, there will be a planned (EDI) Helpdesk and IVR outage to allow IVR testing. During this time, you will be unable to call the helpdesk at (866)690-5585. If you call in during the outage, you will get a constant ring with no answer. You will still be able to send an online request by emailing . Sorry for any inconvenience this may cause.