Remittance Advice Update
January 24, 2012
After the recent system upgrade, there was an issue that affected RAs for a few providers during the payment cycle for the week ending 1/20/2012. Those RAs were broken up into multiple reports with missing pages. The issue has been corrected and it is not expected to occur again. All affected RAs are being reprocessed and will be posted on the portal before 1/27/2012. Please contact the EDI help desk at 1-866-690-5585 option 3 if you have any questions or would like to have a copy of the corrected RA sent to you.