Remittance Advice (RA) Update
July 26, 2011
An issue was identified that began the week of 6/25/2011 which is causing receivables to post on the RAs without the associated negative (reversal/adjustment) claims detail. Therefore, the RA will appear out of balance. For example, the claims total listed on the RA will be more than the amount paid because the negative claims details were not included on the RA.
The issue is still being addressed and the affected RAs will be reposted with the claims information as soon as possible. We will provide another update once it is available.