Cross Over Claims - Processing On Hold

March 15, 2011

As of March 18th, processing and payment of all crossover claims (COBA) will be on hold until further notice. We are working on a remediation plan and will notify you when these claims will begin to be processed again. We anticipate this issue to be resolved within the next few weeks, and appreciate your patience. If you have any questions, please call provider services at 1-866-690-5585.