Multicultural Resources
Appendix D - National Origin Discrimination in Housing (HUD)
Housing Discrimination Hotline
Phone: 1-800-669-9777 (in English and Spanish)
TTY: 1-800-927-9275
Provides information for callers about Fair Housing rights and records consumer complaints of unfair treatment or discrimination.
Fair Housing Enforcement Center At The HUD MASS. STATE OFFICE
Thomas P. O’Neill Federal Building
10 Causeway St.
Boston, MA 02222-1092
Ph: 1-800-827-5005
http://www.hudclips.org/cgi/index.cgi
http://www.hud.gov./fhe/fheact.html
http://www.hud.gov./complaints/housediscrim.cfm
Maine State Office OF HUD
202 Harlow St.
PO Box 1384
Bangor, ME 04402
Ph: 1-207-945-0467
Please report any Maine MaineCare provider who has discriminated against a non-English speaker whether or not the individual has MaineCare.
Date: _________________________________
Brenda McCormick
Bureau of Medical Services
Provider Relations Unit
11 State House Station
Augusta, ME 04333
Dear Ms. McCormick,
I am a_________ person and I use ___________________. I was denied the services of a
(Country) (Language)
qualified interpreter by the agency_______________________________, which is a MaineCare Provider agency.
On __________ , ___________________, an employee of the agency, told me that they
(Date) (Name)
would not provide interpreting services to make my appointment for _________________________________ accessible, despite my request and an
(Service Type)
explanation of their requirement to do so under the Civil Rights Act of 1964. Instead, they offered ________________________________________which I informed them was unacceptable to me.
I would appreciate any assistance you can provide in helping this agency understand their obligation to provide effective communication with their clientele. Thank you.
Sincerely,
x_________________________________ (signature)
Name: ________________________________________________________________
Street: __________________________________________________________________
Town: ________________________________________________________________
Phone: ________________________________________________________________
FEDERAL CONTACTS
United States Office of Refugee Resettlement
370 L’Enfant Promenade, 6th Floor
Washington, DC 20447
Phone: 202-401-9246
Contact for our region: Michelle Branch Brookins
Phone: 202-401-1466
Agency providing funding directly to Maine DHS and Catholic Charities of Maine for the Refugee Resettlement Program.
U.S. Department of Health & Human Services Office for Civil Rights
Region I
J.F. Kennedy Building Room 1875
Boston, Massachusetts 02203
Ph: 1-800-(617) 565-1343 (TTY), (617) 565-3809 (Fax)
Internet Address: www.os.dhhs.gov:80/progorg/ocr/ocrhmpg.html
If you believe discrimination has happened to you or anyone else because of race, color, national origin, age, sex, disability or religion by a health care or human services provider (such as hospitals, nursing homes, social service agencies, etc.), you or your representative may file a complaint with the Office for Civil Rights (OCR). Complaints usually must be filed within 180 days from the date of the alleged discriminatory act, though there may be rare exceptions to this rule. OCR may provide free technical assistance, investigate complaints, and attempt to reach voluntary compliance resolutions.
