Maine Child Support: Division of Support Enforcement & Recovery (DSER)
If you would like to request an order review, please make your request to the Case Review Unit by telephone at 1-800-371-7179, or at 207-624-7830 if calling from outside of Maine; by fax at 207-287-2334; via this web site, by e-mail at firstname.lastname@example.org or by the U.S. Mail at:
Case Review Unit, DSER
11 State House Station
Augusta, Maine 04333
If you are a custodial parent and want your order reviewed you need to contact your agent at the office where your case is located.
Requests for order reviews are forwarded by the Case Review Unit to the appropriate field office for evaluation. In order to determine whether present circumstances are such that legal action should be taken at this time to attempt to increase the amount of the child support order, the Division will need to obtain certain financial information about both parents and about certain expenses for the child or children covered by the order.
The Division will notify you of its findings as soon as the review is completed.
Please note that if the present court order or administrative decision is less than three years old, the amount of the child support obligation cannot be increased unless the Court or Administrative Hearing officer finds that the amount of the child support obligation under the Maine Child Support Guidelines is greater than the present obligation by more than 15%.
Please note also that although the Division's review may indicate that a legal action to increase your child support order should be started, it cannot guarantee success in the action or even that a decrease will not be ordered. The result will depend on what the Court or Administrative Hearing officer finds the facts to be after hearing both sides.