Maine Child Support: Division of Support Enforcement & Recovery (DSER)

New Hire Registration Process

New Hire Portal

Benefits

  • When reporting seasonal employees on the portal the employee information is retained so reporting the terminations or rehire next season is fast and easy.
  • You can choose to receive Income Withholding Orders through the portal so you can schedule your time to review and process all withholding orders at one time.
  • If you report income and medical insurance information with the New Hire you should not receive additional requests for this information.

Portal Registration Process

  1. To register your company, navigate to the Employer Portal Page at https://portal.maine.gov/newhire/index.jsp.

  2. Select the Register Your Company button.  You will be brought to the registration page requiring you to enter your Federal Employer Identification Number (FEIN).  Once the information has been entered, select GO.

  3. If your company is known to the Portal, your information will display.  If  there is more than one known listing, select your company from the drop down.  The company name and address will populate. 

    If your company is not known to the Portal, email maine.newhire@maine.gov and enter New Hire Portal in the subject line.  Include your company name, address, phone, fax, and Federal Employer Identification Number (FEIN).  You will be notified by email when your company FEIN has been added to the Portal.  You can then register your company.

  4. During registration, you will need to create a unique User ID and Password and assign a company administator.  The administrator will be able to add other users to the Portal as needed.

  5. Once you have read and agreed with the employer policies and procedures you can select "Register for FREE Account".

  6. You will then receive a confirmation email with your registration information containing a pin number to access the portal.



Employer Login

  1. Once you have registered your company, you can log into the portal with the User ID and password you created upon registration and the unique pin you received in your registration confirmation email.

  2. At login you will be brought to your employer home page.  A site tour is provided to help you become familiar with navigation in the portal.