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Children's Behavioral Health Services
District Staff
Children's Services Team Leader
- Plans, organizes, coordinates, and directs operations,
programs, staff, and functions in order to establish operational
priorities, coordinate operations with other functions within
the agency, and ensure program objectives and standards
are established and attained.
- Reviews and assesses current program performance.
- Gathers and synthesizes information regarding client
needs, funding operations, mandates and goals.
- Mediates client specific issues and concerns arising within
community agencies and/or the Regional office.
- Coordinates with other Team Leaders in order to appropriately
address service and support needs.
- Implements and manages regional efforts in all related
areas of Children's Services.
- Reviews (and approves) service contracts for Children's
community services with Department and service cluster staff.
District Supervisor
- Provides direction, support, supervision, and general
oversight for staff activities; manages day-to-day office
operations; responsible for staff assigned; plans, coordinates,
and monitors services provided; responsible for quality
improvement arid enrollment activities; MR/DD/Autism case
management services, authorization of Flexible Funding expenditures
for MR/DD/Autism services, and Department's responsibilities
for children on the MR Waiver Services (Home and Community-Based
Waiver Services for Persons with Mental Retardation).
Utilization Review Nurse
- Accesses, monitors, reviews the appropriate level of care
and quality of care for services, placement, and treatment;
approves, plan~ and coordinates hospital level of care;
assists with discharge planning, authorization for out-of-home/Out-of-State
(OOS) placements, Intensive Temporary Out-of-Home Treatment
Program (ITOOHT), works closely with the System Access Coordinator
Mental Health Program Supervisor
- Responsible for the overall coordination and delivery
of children's mental health services within the region.
Supports, supervises, monitors, and assigns the duties and
tasks of the MHPC and System Access Coordinator. Participates/assures
participation on Local Case Review Committees as necessary;
coordinates and oversees the implementation of the MHPC/DOC
positions and services.
Mental Health Program Coordinator (MHPC)
- Coordinates & collaborates with community providers,
agencies, and other departments to assist parents' families
with access to the children's MH system of care; establishes,
maintains, and promotes a network of services and supports
for children with MH treatment needs; acts as liaison with
other child-serving departments and case management agencies;
participates on Local Case Review Committees. Provides on-call
coverage for Prior Authorization of OOS hospitalization.
Authorizes expenditure of Flexible Funding identified for
assigned counties.
Mental Health Program Coordinator/DOC Liaison
- Provides professional services within the Dept. of Corrections,
Regional Juvenile Community Correction Office in the identification
and planning for MH treatment needs of youth. Liaisons the
Juvenile Community Correction Officers, Regional Correction
Administrator, and the Correction Resource Developer with
contracted and private behavioral and mental health community
service providers and resources. Conducts regional planning,
program and resource development, and oversight of Flexible
Funding in order to meet the behavioral health needs of
youth in the correctional system. Provides on-call coverage
for Prior Authorization of OOS hospitalizations.
Resource Coordinator
- Identifies consumer and service needs, including residential
service, for the Region, prioritizes individual service
needs; coordinates the planning, developing, establishing
and implementation of new services; reviews, monitors MaineCare
and Dept. Policies and procedures for system/regional service
delivery; coordinates activities across regions, other state
departments and agencies in the development of services
and protocols; collaborates with DHS-Bureau of Medical Services
to provide feedback from the local/regional level, manages
the process for delivery of in-home support services and
MR Waiver Services; maintains database for regional operations
regarding these services; assists providers/agencies with
implementation of Department policy and MaineCare rule for
services under DHHS contract; acts as liaison to DHHS/BMS;
participates in Interdepartmental Resource Development activities.
Systems Access Coordinator
- Responsible for the coordination, implementation, monitoring,
and oversight of the Regional Intensive Temporary Out-of-Home
Treatment Program (ITOOHT); assures eligibility criteria,
program guidelines, and Department protocols are followed;
assists providers, case managers, and others in understanding
and accessing the ITOOHT Program; assists agencies with
the approval process for becoming an ITOOHT Provider; collaborates
with Bureau of Medical Services, DHHS, DOC, and DOE in the
coordination and availability of services under the ITOOHT
Program. Works closely with hospitals, residential treatment
centers, and the Utilization Nurse in discharge planning.
Provides on-call coverage for prior authorization of OOS
hospitalization.
Quality Improvement Specialist (QIS).
- Monitors and collects agency reports, data and related
information in order to evaluate service performance and
generate information for Department decision- making.
- Reviews and assesses statistical data regarding type,
nature and frequency of services delivered, in order to
prepare required and requested reports.
- Conducts on-site visits with contracted agencies and providers
in order to provide information on the purchase of services,
and to assess gaps, strengths, and weaknesses in service
delivery.
- Reviews treatment plans and other client records in order
to ensure efficient and effective services.
- Discuss, explains and clarifies the Department program
requirements, performance measures, and other reporting
mandates with providers, and agency staff.
- Facilitates agency linkages and collaborative relationships
in order to improve quality and efficiency of services.
- Participates in site reviews and assists with quality
concerns relative to service delivery.
Enrollment Specialist
- Completes Children's Enrollment Form (CEF) and enrolls
child/family into the information system.
- Completes preliminary assessment and level of care tools
for children placed on case management wait lists.
- Provides consultation about community services
- Monitors waiting lists.
- Triages and documents phone calls from families and others
inquiring about services.
- Identifies unmet needs and service gaps and informs regional
staff of emerging trends in service needs.
- Reviews service plans to ensure that they are complete
and accurate to ensure proper reimbursement.
- Enters authorizations for payment into the Department's
information system.
- Informs QI Specialists, UR Nurses, Resource Coordinators,
and case managers, as appropriate, of issues revealed by
review of service plans.
- Receives and reviews provider enrollment (eligibility)
information and enters in the Department's information system.
- Provides follow up for families who enter the system
of care through crisis or emergency interventions.
- Monitors service needs of families on waiting lists.
Family Information Specialist
- Provides information, referral, and assistance to families
inquiring about DHHS (FIS) community services.
- Directs phone calls from families and others to appropriate
agency or staff.
- Receives incoming calls and maintains database of families
seeking services.
- Maintains inventory of brochures and educational materials
for distribution to families.
- Provides and maintains information to staff concerning
new community services.
- Provides support and educational materials for distribution
to families.
- Assists families in accessing family support groups and
parent organizations.
- Informs regional staff of emerging trends in service needs.
- Refers families to appropriate service providers and other
Department staff.
- Assists in the organization of training for parents.
- Maintains contacts with families on issues related to
information and referral.
- Follows up with families regarding their service needs.
- Maintains database on census at crisis residential centers
(statewide).
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