Children's Behavioral Health

FIS Brochure (Word* | also in PDF*)

Family Information Specialist (FIS)

Staff you may speak with when you first call your local office.  Often you will be speaking with a parent who has raised a child with special needs. They can give you lots of information about resources that you may need as a parent of a child with special needs.

What we do

  • A Family Information Specialist (FIS) is a parent of a child with special needs that works with families to meet the needs of the children.

  • We provide information and referral services about resources that you may need as a parent of a child with special needs.  We have many resource lists such as summer camps, support groups, medical professionals, case management, and home & community based services.

  • We also work closely with many different professionals that assist with many situations that may arise with families.

  • We will try our hardest to give helpful information for you and your family when you call. We are here for you.

  • When you call our office and speak with a FIS, you are speaking to a parent who knows what you are going through. We are always willing to listen.

  • We have information about services and programs such as Respite Services, and Recreational Services for children with special needs.

  • Respite Care offers planned, temporary relief of constant care giving. Respite Care allows the family to go shopping or to a ball game, attend a meeting or have a relaxing weekend away.

  • Special Needs Children are children with Mental Health or Intellectual & Developmental disabilities that are affecting their lives.

  • We accept phone calls from families, schools, physicians, childcare centers and other community services.

We accept phone calls from families, schools, physicians, childcare centers and other community services.

Contact your Family Information Specialist with questions or information about services in your area.


Judy Demerchant

Family Information Specialist
Phone: 1-800-432-7366 or (207)493-4135
TTY: Maine relay 711