Developmental Services - Case Management Manual

Discontinuation of Developmental Services

If a consumer has been receiving case management services from Developmental Services  for sometime, and it is determined that the consumer is no longer in need of case management services every effort will be made to link this consumer up with necessary community services prior to Developmental Services closure. The Case Manager (CM) will be responsible for making referrals to the appropriate community agency. Once referrals are completed, the consumer, guardian (if applicable), service providers, interested family and correspondent will be notified in writing by the CM that the consumer will no longer be provided Developmental Services case management services.

Similarly, if a consumer has been receiving case management services from Developmental Services for some time and it is determined that the consumer does not have a diagnosis of mental retardation or autism, every effort will be made to link this consumer with necessary community or Departmental services prior to Developmental Services closure. Situations such as these may include instances where a consumer was accepted for services on a conditional basis and where further evaluation resulted in the removal of the diagnosis of mental retardation or autism, or where a consumer without a diagnosis or mental retardation or autism had been accepted in the past for services and community services more appropriate to their needs (such as community mental health services) can now be accessed.
The regional supervisor, together with the case manager, will review the case and place the consumer in the "closed" status. The reason for closure will be documented in the case
record and the  EIS.

If a consumer is moving out of state, the CM, after receiving the necessary releases, will be responsible for forwarding appropriate information (personal planning process, clinical reviews, etc) to the receiving state agency. The CM will also notify the local service providers and correspondent that the case is being closed by Developmental Services.

Services may be discontinued at the request of the consumer, and/or the consumer's guardian, unless there are adult protective issues.

The status of the case should be clearly documented in the consumer's record and the EIS. For consumers /guardians who opt to discontinue Developmental Services services, notice should be given that they may reactivate services upon request.

Services may also be discontinued if the consumer has not received services from Developmental Services or 15 to 18 months. The status of the case should be clearly documented in the consumer's record and the EIS. Notice should be given that they may reactivate services upon request.