Developmental Services - Case Management Manual

Critical Information sheet protocol 

In order to assure that all consumers receive the highest quality of service possible it is recognized that certain critical information, , must be readily available and accessible to case managers, crisis service staff and health care providers. This information will be made available in EIS in the critical information section.

  1. At the PCP meeting the team must identify a person responsible for updating the critical information and to be responsible for assuring that information gets updated as things change and for reporting changes to the Case Manager.