Developmental Services - Case Management Manual
Critical Information sheet protocol
In order to assure that all consumers receive the highest quality of service possible it is recognized that certain critical information, , must be readily available and accessible to case managers, crisis service staff and health care providers. This information will be made available in EIS in the critical information section.
- At the PCP meeting the team must identify a person responsible for updating the critical information and to be responsible for assuring that information gets updated as things change and for reporting changes to the Case Manager.