Developmental Services - Case Management Manual

Clients Rights

Assuring that a person's rights are protected is one of the most critical case management functions of DHHS. Below is a list of case management tasks associated with safeguarding people's rights.

Case managers are responsible for:

  • Assuring that person receive an explanation of their rights in understandable terms at intake. 
  • assuring that the persons' family or guardian receives an explanation of rights and written materials, if desired,
  • assuring that providers of service to the person are familiar with the law, 
  • monitoring the person's enjoyment of these rights through routine case management,
  • Reporting any allegations of the denial of these rights to the Disability Rights Center or in the case of children, to the department of Human Services.

On the following two pages (Grievance and Appeal and Legal Considerations) is a list of the rights of Maine citizens with Mental Retardation adopted from Title 34 - B of the Maine Revised Statutes Annotated, Chapter 186-A, intended as a guide to caseworkers when explaining their rights to the individual.