Long-term Care Ombudsman Program (LTCOP)

The Ombudsman program has paid staff and volunteers to investigate complaints about long-term care services.  Contact the program if:

  • You have a concern about your rights as a nursing home or residential care facility resident or as a recipient of home care services.
  • You have a complaint about nursing home, residential care, or home care services;
  • You or your organization would like to volunteer;

Your contact will be kept confidential and you may write or call without giving your name.  For more information and publications call or write:

Long-term Care Ombudsman Program (LTCOP)
One Weston Court, PO Box 128
Augusta, Maine  04332-0128
Phone: 207-621-1079
Toll Free TTY: 1-800-499-0229
Fax: 207-621-0509