Consumer Fraud

Maine consumers are protected against fraud and unfair and deceptive practices by a variety of state laws. To learn more about your rights as a consumer, or to file a complaint, call or write:

  • Consumer Mediation Service
    Attorney General's Office
    #6 State House Station
    Augusta, Maine 04333

    Phone:  207-626-8849
    Local/Out-of-State TTY: Maine Relay 711
    (Hours: 9 a.m. - 12 noon)

The Attorney General’s Office also investigates fraud by MaineCare (Medicaid) providers, and situations where there are allegations of abuse, neglect or exploitation by staff in a facility that receives MaineCare. Call or write:

  • Health Care Crimes Unit
    #6 State House Station
    Augusta, Maine 04333

    Phone:  207-626-8520
    TTY: 1-888-577-6690
  • Office of Consumer Credit Regulation
    #35 State House Station
    122 Northern Avenue
    Augusta, Maine  04333

    Phone:  207-624-8527
    Toll Free:  1-800-332-8529
    Local/Out-of-State TTY:  1-888-577-6690
  • Public Utilities Commission
    #18 State House Station
    Augusta, Maine  04333

    Phone:  1-800-452-4699

If you need a lawyer to represent you in a consumer fraud case, call Legal Services for the Elderly at:  Toll Free V/TTY 1-800-750-5353.

See also Bureau of Insurance