Adult Mental Health

• About Us
• Housing Resources
• Consent Decree
• Community Service Networks (CSNs)
• Evidence-Based Practices
• Adult Mental Health Resources
• Adult Mental Health System
• MHRT Certification Guidelines
• Older Persons
• PASRR Manual
• Wellness & Recovery
• Rights and Legal Issues
• Rules

Information for

• Providers
• Staff/Provider Training

Grievance Process Guide for Recipients of Mental Health Services

Grievance Process Guide for Recipients of Mental Health Services in printable booklet  (Microsft Word*) (*free viewer)

Grievance Process Guide by sections

• Introduction
• What is a Grievance?
• What is the Grievance Process?
• What Can be Grieved?
• How to file a Grievance
• Filing a Grievance in the Community
• Filing a Grievance in an Inpatient Facility
• Administrative Hearings
• Preparing a Grievance
• Burden of Proof
• Where to Get Help Filing a Grievance
• Basic Rights of Recipients of Mental Health Services
• Level 1 Grievance Reporting Form

Complete Grievance Process Guide in Microsoft Word* or Adobe PDF* (*free viewer)