Adult Mental Health

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Information for

• Providers
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Grievance Process Guide for Recipients of Mental Health Services

Grievance Process Guide for Recipients of Mental Health Services in printable booklet  (Microsft Word*)

Grievance Process Guide by sections

• Non-Discrimination Notice
• Introduction
• What is a Grievance?
• What is the Grievance Process?
• What Can be Grieved?
• How to file a Grievance
• Filing a Grievance in the Community
• Filing a Grievance in an Inpatient Facility
• Administrative Hearings
• Preparing a Grievance
• Burden of Proof
• Where to Get Help Filing a Grievance
• Basic Rights of Recipients of Mental Health Services
• Level 1 Grievance Reporting Form

Complete Grievance Process Guide in Microsoft Word* or Adobe PDF*

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*For a free viewer or to request a hard copy

 

State Hospitals/
Facilities

• Dorothea Dix Psychiatric Center
• Riverview Psychiatric Center

Other Interests

• DHHS Contact Numbers
• Web Resources

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