Ryan White Part B Financial Assistance

Frequently Asked Questions

General Questions

Applicaton Questions

Dental Questions

Food Questions

Housing Questions

General Questions

When can I apply for Help?
On or after July 1.

Are you changing the ADAP?
No. We are not making any changes to the ADAP at this time.

I’m already active with ADAP. Do I have to reapply for ADAP?
As long as you fill in your paperwork every six months like usual, you’ll keep your ADAP.

Do I have to have a case manager?
No. You do not have to have a case manager to get ADAP or any of the financial help.

How do I know if I’m a Ryan White Part B client?
You are a Ryan White Part B client if you are active with ADAP. If you are not active with ADAP right now but were in the past, call us (287-3747) and we can update your information to make you active. If you’ve never had ADAP, fill out a Ryan White Part B Program Application. It will be on our website (http://bitly.com/MaineRWB) on July 1.

Do I qualify for the new programs?
We sent letters to people who we think are eligible. If you didn’t get a letter, look at the info on our website to see if you might be eligible.

The income limit for financial help is 300% of the Federal Poverty Level (FPL). The income limit for ADAP and Ryan White Part B medical case management is 500% of the Federal Poverty Level (FPL). See the table below for more information about income amounts.

Number of people in legal household Annual household income limit for 300% of Federal Poverty Level (FPL) Annual household income limit for 500% of Federal Poverty Level (FPL)
1 $35,010 $58,350
2 $47,190 $78,650
3 $59,370 $98,950
4 $71,550 $119,250
5 $83,730 $139,550
6 $95,910 $159,850
7 $108,090 $180,150
8 $120,270 $200,450

If you’re not sure if you are eligible, send an application and we’ll let you know if you qualify or not.

How do I apply for the financial help?
Either ask your case manager to help you with the application or fill out the application for the type of help you want and send it to us. The first page of every application has instructions to help fill it out.

Why do I have to recertify to get help?
These are funds from the federal government and we have to prove that clients meet requirements, including income and residency.

What are the “caps” mentioned at the website given in your letter? Is it one cap for all of the types of assistance combined or does each have a separate cap?
Food cards are capped at one per person per month in the amount of $50. Overall, there’s a cap of $750 per person per fiscal year (April 1 to March 31) for all of the categories combined, as long as funds are available.

Why do you have caps on services?
We only have so much money. Caps help make sure the money lasts through the year and that we can help as many people with needs as possible.

What will the check say/where will it come from?
Food cards will be sent directly from our office in envelopes that do not identify the State of Maine or Maine CDC.

Checks for all other types of assistance will come from Medical Care Development. The check will be made out directly to the vendor (your dentist, landlord, etc.) and will not list client names on them. The memo line of the check will include the billing ID or the address for the rent being paid. The check and the billing statement attached to your request will be mailed to the vendor.

How long does it take to get assistance?
Food cards will be processed and sent out from our office once a week.

Checks requests for all other types of assistance must be submitted to Medical Care Development by the 5th, 15th, and 25th of each month. Checks go out five days later (the 10th, 20th, and 30th).

We expect it to take up to two weeks to process complete requests.

Application Questions

Where can I get the applications?
They will be on our website on July 1. The website is: http://bitly.com/MaineRWB

What’s my Ryan White Program ID?
It’s the same DHS number you use for ADAP (on your ADAP ID card). If you don’t know it and don’t have your ID card, your case manager can look it up for you or call us at 287-3747.

I live with a friend/roommate/partner. Do I have to count them in my household?
Our program counts your legal household. That’s you and someone you are legally married to and/or any other legal dependents (like children or if you’re someone’s guardian). You count all the people in your legal household and the income for all of those people on your application.

Why do I have to list all the places I went for help on my application?
These are funds from the federal government and we have to prove that clients couldn't get help anywhere else or that the help they got isn’t enough.

What are you looking for on the applications when you ask us to describe why no other help is available?
Explain what other resources you’ve tried first – food pantries, your case management agency, local churches, General Assistance, housing programs, etc. Explain why they can’t help you or why their help isn’t enough to meet your needs.

Why do you need these release forms?
ADAP has always required a release form in order to pay for meds at the pharmacy and coordinate services. The new form is required by the State but it still has the same basic information it has always had. It is required if you want to use ADAP.

The other release form lets us talk to the person getting paid for the services you request in case there’s a problem with the check.

If my case manager or I fax you an application, do you need the original?
As long as we have the full application and attachments, there is no need to send the original by mail.

Where can I fax my application?
Please fax any applications and attachments to 287-3498. Make sure you use a cover sheet and send it to the Ryan White Part B Program.

Dental Questions

Why aren't you paying for dental help in northern Maine?
The Regional Medical Center at Lubec pays for dental help in northern Maine. Contact your case manager or call Erin Appleby at the Regional Medical Center at Lubec (733-1090 x 2226) for this help.

Can I use all of my money on dental?
You may apply for help in any of the categories. If you choose to use only one or two categories, that's fine.

How do I show you my dentist’s plan if I haven’t been to the dentist yet?
Ask the dentist for a written estimate for your first appointment and include it with your application.

I’m interested in dental insurance, but there will still be high copays for major dental work that I can’t afford. What am I supposed to do?
If you have not reached your cap, Ryan White Part B funds may be able to help with dental copays for expensive procedures. It still may not be enough to meet all of a person’s needs. There is only so much money available to help.

Food Questions

Can I use all of my money on food?
You may apply for help in any of the categories. If you choose to use only one or two categories, that's fine.

What if I need a food card every month? Can I just send in one application and say so?
Each application is only good for help one time. If you need a food card every month, you have to apply every month. Circumstances change and we have no way of knowing if you suddenly have other resources available to help you.

I have food stamps. The application says Ryan White is only available when no other programs or assistance can help. Does this mean I can’t get a food card?
Because of a backlog at DHHS, some people may be experiencing delays with food stamps. Others may need more help than they get from food stamps. As long as you honestly report the amount you get from food stamps on the application, it will not disqualify you from getting a food card. You shouldn’t use this program in place of food stamps if you are eligible, but it can be used to help supplement your benefit.

Housing Questions

Can I use all of my money on housing?
You may apply for help in any of the categories. If you choose to use only one or two categories, that's fine.