Emergency Response

Maine DWP - 24 Hour Emergency Number
(207) 557-4214

The Drinking Water Program has adopted an Emergency Response Plan and a 24 hour emergency phone number. The Maine DWP can be reached 24 hours a day for emergency purposes at 557-4214 . We can also be reached during regular business hours at 287-2070. The document links below contain information to assist public water systems in preparing their own emergency response plan.

Communication

• Emergency Numbers
• Radio Stations (doc file)
• Television Stations (doc file)
• Emergency Response Links

Boil Water, Do Not Drink, & Do Not Use Orders

• Boil Water Order Posting Template (pdf file)
• Do Not Drink Order Posting Template (pdf file)
• Do Not Use Order Posting Template (pdf file)
• Boil Water Order Fact Sheet for Consumers (pdf file)
• Guidance for eating establishments during and after a Boil Water Order (pdf file)
• PWSs Currently on Boil Water Orders
• Frequently Asked Questions about Coliform bacteria and Boil Water Orders
• Drinking Water Order Policy (pdf file)

Flooding Emergencies

• Flooding Emergency Information (pdf file)
• Well Shocking Fact Sheet

Loss of Pressure/Loss of Water

• Responding to Loss of Pressure Events (Small Water Systems) (pdf file)
• Responding to Loss of Pressure Events (Large Water Systems) (pdf file)
• Bulk Transport of Water
• Disinfecting wells and water mains (water-well facts or well shocking facts or disinfection equations for pipes and tanks)

Treatment Failure

• Protecting Public Health During Chlorination Disinfection System Failures (pdf file)
• Protecting Public Health During UV Disinfection System Failures (pdf file)

Hurricanes, Droughts, and Extreme Weather Events

• Public Water Systems can Prepare for Fall Hurricane Season in Maine (pdf)
• EPA's pre-hurricane activities for water systems
• EPA's post-hurricane activities for water systems
• Drought Contingency Guidance for Public Water Systems (pdf)

Planning

• Security and Emergency Preparedness
• Resources for Emergency Response Planning
• Maine WARN: Maine's Water/Wastewater Agency Response Network

11/7/2012