Health Care Surveyor

(HR Titles:  Health Services Consultant or Medicare Consultant)

Passion...Compassion...Committment to Quality...

If you bring these attributes to work each day, we want to meet you!

There is a wide realm of medical facilities that are licensed by the State and must be recertified annually to assure that they meet the Federal regulations to keep patients/residents safe.

The Medical Facilities Unit in the Department of Health & Human Services, Licensing and Regulatory Services is responsible for completing both licensing and surveying tasks as well as investigating complaints against facilities.

A career change to a Healthcare Surveyor allows you to continue using your nursing skills and to make a difference in quality of care from the regulatory side of the healthcare spectrum. This is what you’ll do:

  • Work with a dynamic team using innovative methods to complete surveys of facilities.
  • When not working as part of a survey team, you will work independently completing reports, and doing investigations.
  • You will receive training to become federally certified to conduct inspections for the Centers for Medicare and Medicaid Services.

We currently have openings on the Long Term Care, Non Long Term Care and ICF/DD Teams. These positions are located statewide.

Learn more about these positions.

You may also call Cora Prentice at 287-4280 for details.

Long Term Care

Maine is one of 14 states that have moved to a new Quality Indicator Survey (QIS) for nursing homes. This new survey is a computer assisted survey process that is intended to focus survey resources to better achieve a more comprehensive and consistent survey process. Surveys are performed using a team of four and takes approximately five days to complete.

While completing a survey, the Healthcare Surveyor would review the operations of the entire facility and apply the regulations that need to be followed to the actual procedures of the facility. This is accomplished by interviewing facility staff, residents, family members, reviewing medical records and making observations while noting deficiencies in the procedures.

A surveyor also responds to complaints made against a facility by investigating the basis for the allegation and performs a partial survey on the tasks related to the complaint. The surveyor then determines if the complaint was substantiated and completes a report.

There are approximately 112 recertification surveys, 140 follow-up surveys and 800 complaint investigations each year.

We are now hiring Registered Nurses with recent long term care nursing experience.

Non-Long Term Care

This position is uniquely situated to positively impact the quality of healthcare throughout the state of Maine. As a member of the DLRS Acute Care Team, this Team member travels to healthcare providers and conducts scheduled surveys and complaint investigations of hospitals, home health agencies, hospices, dialysis providers, and other healthcare providers to determine compliance with Federal certification and State licensure requirements for health and safety. This position offers opportunities to work both independently and with other healthcare professionals.

There are approximately 41 licensure surveys, 73 certification surveys and 250 complaint investigations each year.

We are now hiring Registered Nurses with recent acute care nursing experience.


This position conducts annual surveys and complaint investigations in intermediate care facilities for the developmentally disabled (ICF/DD) homes to ensure that vulnerable clients receive the appropriate quality of care, client safety and active treatment services to ensure that those providers are certified for participation in the Medicaid reimbursement program.

We are now hiring Registered Nurses with recent long term care nursing experience and one (1) year of direct care experience working with individuals with developmental disabilities.

If you think it’s time to make a change and you:

  • Are a Registered Nurse with at least 3 years recent experience in acute or long term care,
  • Have a passion for the delivery of quality healthcare,
  • Have a flair for investigative work, along with attention to detail,
  • Like to travel the State of Maine and have a valid Maine driver’s license. (Some assignments will require an overnight stay.)

Then we think you would enjoy a career change to this vital public service position.

View Salary and Benefits

Salary Information & Benefits Package

Salary Information: Range 22 – Professional Technical Bargaining Unit - Nursing Salary Schedule $40,664.00 - $53,289.60/yr (Well qualified candidates might qualify to start in the middle of this salary range)

Our Benefits package includes:

  • 90% state paid health insurance for employee (value at $327.39 biweekly)
  • 100% state paid dental insurance for employee (value at $13.42 biweekly)
  • State paid Retirement benefit (value at 14.94% of gross pay)
  • 12 Paid holidays
  • 8 hrs of vacation leave earned per month (after 5 years 10 hrs)
  • 8 hrs of sick leave earned per month
  • 16 hrs of personal leave per year
  • Mileage allowance: .44 per mile for using your own vehicle for state business. A State vehicle may also be available for use.
  • Reimbursement Accounts: The State offers participation in pre-tax flexible spending accounts. Employees can set aside a portion of their pre-tax earnings each pay period which can then be used to pay for certain medical or dependent care expenses.
  • Deferred Compensation: Tax shelter plans are available to all employees that enable them to provide for greater retirement security.
  • Promotional Opportunities: As status and experience are gained, career development/growth and promotional opportunities are available. Many are limited to State Employees

How to apply for this position

To apply please submit a direct hire application, a letter explaining your interest in the position and resume to Cora Prentice ( or mail DHHS Human Resources Division, #11 State House Station, Augusta, ME 04333. We will also accept faxed material to 287-8299. Telephone: 207-287-4280.

Applications will be accepted until 5:00 p.m. on September 6, 2011.

Learn more about the Division of Licensing and Regulatory Services