Field Services Section
The Field Services Section is the eyes and ears of the Drinking Water Program (DWP). On almost a daily basis representatives from the Field Services Section are interacting with the owners and operators of Public Water Systems (PWSs) to help them comply with the requirements of the Safe Drinking Water Act (SDWA).
Emergency Response | Technical Services | State Revolving Loan Fund | New Well Approval
Click on the map below to find your field services representative.
The following are some of the services that Field Services provide:
Sanitary Surveys- A sanitary survey is a comprehensive inspection of the water system to identify deficiencies and make recommendations for system improvements. The sanitary survey also represents an opportunity for the PWS to ask questions of the DWP and learn about other possible SDWA requirements. Although, these inspections are the responsibility of the PWS, the DWP provides this service. Approximately 2,200 PWSs must be inspected every three to five years.
Bacteria Recheck Collection – The SDWA requires “recheck” samples be collected when a sample tests positive for bacteria. For small water systems, these recheck samples are collected by the Field staff. This provides an opportunity for an inspection of the water system to identify any problems early on.
Watershed Inspections – The Field Staff, in conjunction with the Surface Water Treatment Rule Coordinator, conduct annual watershed inspections of all surface water systems that have a wavier to filtration.
Construction Inspection and Plan Review– Any modification or additions to a PWS needs to be inspected. The Field Services Section provides these inspections
SRF Project Management – The four Field Engineers also serve as Project Managers for the State Revolving Loan Fund (SRF) projects. This includes design review and construction inspection.
Emergency Response – The Field Services Section responds to all emergency calls including issuing Boil Water Orders. Also, the Field Services Section staffs the DWP 24 hour emergency phone.
Deregulation Inspections- When a PWS feels that it no longer meets the definition of a PWS, the Field Staff conducts an on-site confirmation inspection.
If you have questions about your public water system or private well, please contact Field and Technical Services at (207) 287-5685.
