What's New Archive

March 2007

Our Customer Support Unit was created to provide a single contact point with the public concerning facilities licensed by the Division of Licensing and Regulatory Services (DLRS). Anyone wishing information from the Division, or wishing to file a complaint, may contact us at the following numbers:

Hotline Numbers:

Licensing & Regulatory Services:

  • (M-F 8:00-5:00) – 1 (800) 791-4080
    • After 5:00 p.m., please leave a voice message.
  • TDD number is: Maine relay 711

Hotline Numbers:

  • Live help 24 hours/7 days a week – 1 (800) 452-1999
  • Medical, Nursing, and Residential Care Facilities, C.N.A. Registry, and Customer Support: (M-F 8:00-5:00) – 1 (800) 383-2441
    • After 5:00 p.m., please leave a voice message.
  • Home Health Hotline: (M-F 8:00-5:00) – 1 (800) 621-8222
    • After 5:00 p.m., please leave a voice message.

Sentinel Events Report

The 2006 Sentinel Events Report was recently submitted to the Health and Human Services Committee, the joint standing committee of the legislature having jurisdiction over the Department of Health and Human Services.