Community Services Programs
Technical Assistance Packet - part one
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John Elias Baldacci,
Governor |
STATE OF MAINE
DEPARTMENT OF
BEHAVIORAL and DEVELOPMENTAL SERVICES
DIVISION OF LICENSING
STATE HOUSE STATION 165
MARQUART BUILDING
AUGUST, MAINE
04333-0165 |
Sabra Burdick
Acting Commissioner |
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October 25, 2001
TO: ALCOHOL AND DRUG TREATMENT PROGRAM PROVIDERS
FROM: DIVISION OF LICENSING
RE: TECHNICAL ASSISTANCE PACKET
Attached are documents used by licensing when reviewing agencies for compliance or for quick reference to data. They are NOT to be considered checklists that fully meet rule requirements. They may, in conjunction with the rules, be a useful guideline for your review of compliance. We intend to change some of the forms in the near future because they do not fully reflect all the required elements of rules.
We sincerely hope that this packet will be of assistance to you as you prepare for and deliver quality alcohol drug treatment services.
_________________________
Liz Harper, LSW, MPA
Director of Licensing
(207) 287-4241
lizharper@maine.gov
Packet revised 10/2001
OFFICE IS LOCATED ON THE AUGUSTA MENTAL HEALTH INSTITUTE CAMPUS
Outer Hospital Street, Marquardt Building, 3rd Floor, South
Phone: (207)
287-4399 TTY:
1-800-606-0215 FAX:
(207) 287-4107
RESIDENTIAL PROGRAMS |
Residential –Alcohol & Drug,
Mental Health |
These dually licensed programs (mental health and substance abuse) are characterized by providing a wide range of services to include diagnostic, educational, counseling and support services 24 hours per day to clients with coexisting psychiatric and substance abuse disorders. |
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Residential-Extended Care
Rehab-A&D |
Extended care provides a long-term supportive and structured environment for clients with extensive alcohol and drug and psychiatric debilitation. This level of care requires sustained abstinence and provides specialized treatment in a supervised living experience. Program services are varied in character, each designed to be appropriate to thee program’s target population. The term of residency is usually in excess of 180 days. |
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Residential-Extended
Shelter-A&D |
This component provides treatment and a supportive environment for clients who are on a waiting list for treatment, or who have completed a detox program and need support to enable them to remain chemically free for a period of time before returning to the community. The term of residency shall not exceed 45 days without a documented assessment of the client’s need. |
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Residential-Halfway
House A&D |
A transitional residential component that provides continuing care and supportive services necessary for clients to reenter the community. Halfway houses are required to address the cultural, social, and vocational needs of the clients they serve. |
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Residential-Detox, Medical
Model-A&D |
This component provides persons having acute problems related to withdrawal from alcohol or other drugs with immediate assessment, diagnosis and medically assisted for other acute illness. Programs shall provide appropriate referrals and transportation for continuing treatment and provide services 24 hours per day. |
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Residential-Detox, Social
Setting-A&D |
Detoxification-Social Setting provides persons having sub acute problems related to alcohol/drug abuse with immediate medical evaluation, diagnosis and care recognizing that the emphasis is more on counseling s a treatment agent rather than professional intervention and medical detoxification. Services shall be provided 24 hours per day. |
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Residential-Shelter-A&D |
Shelter services shall provide food, lodging and clothing for abusers of alcohol and drugs, with the purpose of protecting and maintaining life and motivating residents to seek alcohol and drug treatment. Shelter shall be a pretreatment service usually operated in connection with a Detoxification component and shall be provided 12 hours per day. |
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Residential-Alcohol & Drug |
This component provides alcohol and drug treatment in a full 24 hour residential is a full 24-hour residential setting. This component shall provide a scheduled treatment program, which consists of diagnostic, educational and counseling services; and shall refer clients to support services as needed. Clients are routinely discharged to various levels of nonresidential continuing care services. |
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Residential-Methadone
Assisted Detoxification and
Treatment |
Clients presenting symptoms of serve opiate withdrawal in a residential setting may require the assistance of methadone to facilitate a successful detoxification. The process involves the reduction of dosages from the stabilization dose to a zero dosage upon discharge. Detoxification may last for a period of more than 30 days, but not in excess of 180 days. The administration of methadone to facilitate detoxification shall require compliance with a variety of Federal and State Laws, and involve the oversight of Federal and State agencies to monitor ongoing compliance with these laws. |
PHYSICAL PLANT CHECKLIST – GENERIC
MHA,SA, CPA
Agency: Reviewer:
Address: Date:
All Exits Clear (No Barriers Preventing Exit) |
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Combustible Materials Away from Heat Sources |
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Electrical Systems Safe (only surge protected extension cords, outlets properly covered, no exposed lights bulbs, no frayed wires) |
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Space Conductive to Mission (private counseling spaces, waiting areas if appropriate, etc.) |
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Confidentiality Preserved (soundproof counseling spaces) |
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Client Files, Personnel Records in Locked Space
Computer Security for Info Stored on Computers |
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Clean Environment |
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Appropriate Furniture |
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Medicines, Hazardous Materials Locked |
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Internal or External Repair Issues (peeling paint, broken windows, no screens, etc.) |
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RESIDENTIAL: Homelike, Bedroom Space/House Clean, Counseling Space |
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Grounds Safe From Obvious Hazards |
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OTHER OBVIOUS ISSUES NOTED |
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ALCOHOL & DRUG CLIENT FILE CHECKLIST REVISED 7/24/2000 (page 1 of 2)
AGENCY: PROGRAM: DATE:
CLIENT#: ADM date:
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IDENTIFYING DATA (name, age, DOB, address, phone, etc)
METH – Must be 18 Y.O. or approved by OSA |
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RIGHTS NOTIFICATION (Statement from Rules)
Exception/Denial of Rights Documented
Client Receipt of Handbook (Rights, Fees, Programs, P & P’s)
METH – Signed Consent to TX with Approved Narcotic Drug |
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NOTIFICATION OF FEE SCHEDULE (Clients signature)
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REPORTS FROM REFERRING SOURCES
reports/Material from relevant others
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HEALTH STATUS
On Admission
At Discharge
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CLINICAL ASSESSMENT
All required elements____ DSM IV Diagnosis_____ If approp., Family assess__________
Annual Assessment Update_____
METH-Other Addiction Treatment Attempts Not Successful_______
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Treatment Plan (pg. 24)
Timely_____ Problem_____
Measurable long-term goals_____ Measurable short-term goals_____
S/t goals Time frames_____ Indicators to assess prog.____
Type & frequency of service/activities_____ Ref for svcs. Not directly provided_____
Doc of client participation or reason participation did not occur_____
Signatures 1st plan: Client_____ Counselor_____ Medical Director_____
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TREATMENT PLAN UPDATES (PG. 25)
Timely_____ Signatures: Client_____ Counselor_____
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PROGRESS NOTES
Reference progress of plan goals_____ Ref. All treatment rendered_____
Describe changes in client condition_____ Ref. Client response to treatment_____
Ref. Significant other resp. to TX if appl._____ Date_____ Signature_____
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AFTERCARE PLAN
Doc. Of provisions for aftercare_____ Based on reassessed needs at time_____
Dev. With participation of client, family, guard, others as approp_____
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RELEASES OF INFORMATION
All required elements_____ Dated_____ Signed_____ Accurately Completed_____
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DISCHARGED SUMMARY (pg. 27)
Course of treatment_____ Program completion status______
Clients condition _____ Progress with respect to TX. Plan goals_____
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METHADONE CLIENTS
Aids education (all clients)_____
Random drug testing & doc. _____
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PROGRAM
DESK REVIEW CHECKLIST
*For new Agency or Relevant
Items to Add Service
SECTION 4.14 OUTPATIENT CARE |
IND |
COMMENTS |
A. Definition |
-- |
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B. Requirements: Description of Program |
PP |
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1. Admission criteria |
PP
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2. Statement of typical services
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PP |
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C. Provision of services
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PP |
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1. Services according to client need scheduled or emergency basis |
PP |
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2. Ind., group and family counseling |
PP |
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3. Procedures for eval. Of med. needs |
PP |
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4. Medical assessment in case record |
PP |
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5. Psycho-social assessment |
PP |
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6. Procedures to make educational, vocational, legal and financial services available to the client |
PP
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7. Planning and referral for further treatment |
PP |
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8. Aftercare services |
PP |
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9. Education about chemical abuse |
PP |
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D. Staff – Clinical Supervision |
PP |
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E. Orientation |
PP |
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1. Sufficient information for client to make decision about admission
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PP |
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2. Written description of client orientation procedure |
PP |
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F. Program Completion Criteria |
PP |
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1. Description of indicators for completion of treatment |
PP |
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2. Describe conditions for discharge before completion |
PP |
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3. Referrals to other programs when appropriate |
PP |
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G. *Client Fee Policy |
PP |
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b. Written agreement and duties (Regs)
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OD |
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4. a. Code of Ethics
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PP |
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b. Affirmative action plan
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PP |
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c. EAP plan
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PP |
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g. Written performance evaluations
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PP |
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h. Hiring policy
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PP |
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i. Disciplinary procedures
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PP |
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j. Grievance procedures
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PP |
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l. Medical exam pol./employee health
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PP |
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6. Personnel Files Secure
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SI |
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7.c. Volunteer Policies
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PP |
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8. Staff Training plan (See Regs)
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PP |
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L. Control of Medication (See Regs)
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PP |
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M. Nutritional Services (See Regs)
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PP |
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N. Suicide or Serious Injury Policy
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PP |
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O. Program Evaluation (See Regs)
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OD |
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ON SITE REVIEW
SITE:___________________________________________________________________
DATE:___________________________________
A. Meeting with Program Director and/or Administrator.
1. Review documentation for governing body’s source of authority.
2. Review procedures for policy making.
3. Obtain overview of program including:
(a) Current statistics:
1. Insurance coverage
2. Census
3. Bed count
(b) Signification events of the last year
1. Staff changes
2. Grievance and disciplinary actions
3. Complaints
(c) Issues and plans for next year
1. Cuts or expansions in services
2. Administrative or staff changes
4. Review Outreach activities
5. Review Program Evaluation activities
B. Meeting with Medical Director (Only as needed)
1. Review duties, responsibilities according to written agreement
2. Review duties and responsibilities according to interview with Medical Director
C. Meeting with Clinical Coordinator/Supervisor
1. Review screening procedures and waiting lists
2. Review clinical supervision procedures
(a) Case review
(b) Case management
(c) Counseling skill development
(d) Education about substance abuse issues and treatment modalities
(e) Clinician’s performance evaluation
(f) Clinician’s training plan’s
3. Review Clinical Supervision Log
D. Meeting with Financial Director
E. Review personal records using checklist (see Exhibit F)
F. Review clinical records – open and closed – using checklist
G. Meeting with Clinicians (as needed) with Board Members – and/or review Board Minutes
1. Dates of meetings and names of members attending
2. Administrator’s report
H. Review medication control for compliance with regulations – Residential programs only
1. Review procedural practice for handling and administering medications
2. Review written documentation for handling and administering medications.
I. Review of nutritional services for compliance with regulations - Residential programs only
1. Review procedures and practice for planning, preparing and serving meals
2. Review written documentation for planning, preparing and serving meals
J. Tour of physical plant/program for compliance with regulations (also see checklist)
1. Evidence of Fire and Health inspections
2. Adequate space
3. Adequate furnishings and toilet facilities
4. Adequate climate control: fresh air, temperature and lighting
5. Adequate provision for emergency escape routes
6. Adequate medication storage when applicable
7. Adequate nutritional services facilities when applicable
K. Wrap-up
1. Presentation of on-site review findings
2. Outline of what will be on the written report
3. Obtain a commitment from program for a Plan of Action to make needed corrections with deficiencies, requirements, indicators and time frames for compliance clearly stated
If and agency has more than one site – all sites must be visited at licensing/certification review.
Next Section of Technical Packet: ASAM Patient Placement Criteria for the Treatment of Psychaoactive Substance Use Disorders