Community Services Programs

Mental Health Agency Licensing Standards; Social Clubs Standards - Social Club Management

SC.14.
Each social club will have a consumer board made up of and elected by the social club membership.

SC.14.A.
If the social club is a freestanding agency, the governing body will be elected by the social club membership and will be responsible for compliance with all of the standards in this section. For the purposes of this section, "governing body" will be referred to as "consumer board".

SC.14.B.
If the social club is a part of a larger organization, the club will have a consumer board elected by the social club membership and will be responsible for compliance with all of the standards in this section.

SC.15.
If the social club is part of a larger organization, the consumer board will be vested with authority for the operation and day-to-day management of the social club.

SC.16.
The social club consumer board develops bylaws that address the needs and desires of the membership.

SC.17.
The social club consumer board develops documented rules, policies and procedures necessary for the ongoing daily operation of the social club.

SC.17.A.
The social club rules, policies and procedures will minimally include the following:

SC.17.A.1.
a written mission statement, written by the consumer board or governing body, describing its purpose, the activities it provides and its accessibility and that is reviewed on at least an annual basis;

SC.17.A.2.
a planning process that bases its short and long term goals and objectives for activities on a periodic analysis of the wants and needs of current or potential members;

SC.17.A.3.
a policy and procedure regarding conflict of interest that minimally addresses the definition of conflict of interest and the procedures for resolving these issues; and 

SC.17.A.4.
documented criteria and process for suspension of members which should be limited to threats, criminal activity and violent or abusive behavior to self, others or property and which will adhere directly to the "right to due process" with regard to grievances as stated in the Rights of Recipients of Mental Health Services.

  • SC.17.A.4.a.
    There is documented evidence that the rules and suspension criteria are reviewed with each member.
  • SC.17.A.4.b.
    The club will document that members who have been suspended are given the opportunity to engage in the development of a re-entry plan with an authorized representative of the club.
        SC.17.A.4.b.1.
        All re-entry plans will clearly delineate the responsibilities of the re-entering member and the club.

SC.18.
The club rules are fairly applied and administered by the consumer board or governing body.

SC.18.A.
There are no substantiated complaints regarding unfair application or administration of rules by the consumer board or governing body. All substantiated complaints will be assessed for the seriousness of the violation and actions taken to achieve compliance.

SC.19.
If the social club is part of a larger organization, there will be documented evidence of governing body receipt and consideration of the consumer board's input regarding issues and concerns raised by the consumer board and club members.

SC.20
The social club has an organizational chart that defines the lines of authority and responsibility for each position.

SC.21
The social club shall post the original, current license issued by the Department.

SC.22
The social club shall report immediately to the Division, any legal proceedings arising out of circumstances related to the social club.

SC.23
The social club management will provide ongoing and appropriate training to develop and support members as leaders and promote member leadership.