Community Services Programs
Mental Health Agency Licensing Standards; Crisis Residential Service Standards - Crisis Residential Services
All agencies will have personal emergency paging systems or will have staff back-up assistance immediately available.
Agencies that do not have a personal emergency paging system will have policies and procedures assuring the immediate availability of staff back-up assistance.
CRS.8 In addition to the orientation and training required in the core staff development standards, crisis residential staff shall:
"shadow" an experienced staff member for an appropriate period (determined by the agency in policy and procedure);
receive nationally recognized training in managing people who act out aggressively (e.g. MANDT, Nappi);
receive training in crisis stabilization;
receive training in residential/milieu management.