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  • Assisted Housing Program
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• Complaint Unit
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• Medical Facilities Unit
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Other DLRS Links

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Licensing and Regulatory Servcies
State House Station #11
41 Anthony Avenue
Augusta Maine 04333

Telephone: 1-800-791-4080
(207)287-9300
TDD Number: 1-800-606-0215

Social Services Help

 

Community Services Programs

Grievance Process Guide for Recipients of Mental Health Services - Index

Microsoft Word* Adobe PDF* (*free viewer)

Non-Discrimination Notice

Introduction

Problem-Solving Options

The Basics

SECTION I

• Level I Grievances
• Level II Grievances
• Level III Grievances
• Important Addresses and Phone Numbers
• Sample Level I Grievance Form - Adult Recipients

SECTION II

• Grievances Involving Child or Adolescent Recipients
• How to File A Grievance
• Grievance Resolution Options
• What Happens Next - Mediation
• What Happens Next - Administrative Hearing
• Important Addresses and Phone Numbers
• Grievance Form - Child or Adolescent Recipient

Links to Assist

• Assisted Living Licensing Services Trainers
• Definitions: Types of Facilities
• Office of Substance Abuse
• Maine Quality Forum
• Child Care & Head Start
• Search Assisted Housing
• Search Training
• Training Certificates

Other DHHS Units

• Adults with Cognitive & Physical Disability
• Child and Family Services
• Elder Services
• Integrated Access and Support
• Mental Health
• Medical Services
• Public Health

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