Jackie's Story	Florence's Storey
Jacqueline McKenney's Story
Consistency and Respect

The
experiences
and voices of
people who live
successfully and
independently in their own
homes.

Florence
Morgridge's
Story:

A True Friendship

by Jocelyn Barrett

STORIES OF FLORENCE & JACKIE

We hope you will enjoy reading Jackie and Florence's stories. Our goal was to bring to life the experiences and voices of people who live successfully and independently in their own homes. Jacqueline and Florence are but two of the hundreds of people who could be living in a nursing home but who prefer to be at home. They rely on the help of family, friends and support workers to maintain their independence. Case managers coordinate and arrange the many different home care, personal care and professional nursing services that they need on a daily and weekly basis.

These services are provided and paid for through the Home and Community Based Waiver program, a program that is specially designed to meet the individual and personalized needs of people who want to live at home but who need help to do so.

Too often debates about services, funding, or policies are made without a full appreciation for the people behind the "numbers". Yet, it is often difficult for frail or otherwise vulnerable people to make their voice heard in legislative committee rooms or workgroup meetings of policy makers.

We would like to thank Jacqueline McKenney and Florence Morgridge for agreeing to share their stories and the stories of the people who help them. We hope these stories will contribute to a better understanding and fuller appreciation for the people who receive and provide home care services and their courage, determination and spirit.

Acknowledgements