DHS Child & Family Services| Bureau of Elder & Adult Services | Family Independence| Medical Services| Health

The Ombudsman program has paid staff and volunteers to investigate complaints about long term care services.  Contact the program if:

• You have a concern about your rights as a nursing home or residential care facility resident or as a recipient of home care services.
• You have a complaint about nursing home, residential care, or home care services;
• You or your organization would like to volunteer;

Your contact will be kept confidential and you may write or call without giving your name.  For more information and publications call or write:

Long-term Care Ombudsman Program (LTCOP)

One Weston Court, PO Box 128

Augusta, Maine  04332-0128............... 207-621-1079

Toll Free TTY.................................. 1-800-499-0229

Fax........................................................ 207-621-0509