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INTRODUCTION

You, or a family member, may need help to stay at home. There are so many programs that sometimes it is hard to know where to start. This booklet is about services that are available in Maine.

There is government financial help for most of the programs described in this booklet. Many programs ask people to pay part of the cost. You do not have to be low income to qualify for many programs.

What is home care?

Most people prefer to stay at home and get the help or services they need in familiar surroundings. They often rely on family, neighbors, or friends. Sometimes, though, paid help is needed.

Home care services include things like Meals on Wheels, adult day services, nursing care at home, housekeeping services, and relief for caregivers.

For more information about programs in your area, contact your local Area Agency on Aging (see pages 15-16 for a listing), or call the Office of Elder Services at

1-800-262-2232. Text telephone users may call the TTY number at 1-888-720-1925. These are toll free calls.

CHOOSING A HOME CARE AGENCY

These are some questions you might want to ask when arranging for home care services:

  • Is the agency registered with or licensed or certified by the State?
  • Is the agency bonded or does it carry liability insurance?
  • Does the agency conduct criminal background checks on employees?
  • What training does the staff receive?
  • Does the agency require the assigned worker to call if he/she is not coming?
  • If the assigned worker cannot come, does the agency provide a substitute?
  • Who do I call if there is a problem with the worker who comes into my home?
  • Can I reach the agency on evenings and weekends?

ADAPTIVE EQUIPMENT

Adaptive equipment is anything that helps someone with a disability to be more independent. Adaptive equipment includes “gadgets” such as telephone amplifiers, talking clocks, large-print books, cooking and eating utensils for one-handed use, self-threading needles, lifts for getting upstairs, long-handled garden tools. Other examples are:

  • a lever handle on a door
  • a motorized wheelchair
  • a roll-in shower
  • a wheelchair lift for a business, home, or van
  • a computer that reads aloud to a person who is blind or has low vision
  • a text telephone (TTY)
  • assistive animals, such as dogs that help people with visual or hearing impairments
  • a communication device for person who cannot talk

The Kim D. Wallace Adaptive Equipment Loan Program is a fund that makes low interest, long term loans available to Maine citizens and businesses who need adaptive equipment. For more information, call Alpha One, listed in this booklet, or the Finance Authority of Maine at (207) 623-3263.

ADULT DAY SERVICES

A place for friendship and activities during the day. Adult Day Services provide a respite for caregivers.

Androscoggin County

Caring Hands Adult Day Health Services
540 College Street
Lewiston, ME 04240 .................. 783-2039

Clover Manor Adult Day Care
440 Minot Avenue
Auburn, ME 04210.................. 784-3573

The Lamp Alzheimer’s Adult Day Care
64 Lisbon Street
Lisbon, ME 04250.................. 353-4318

Aroostook County

Day Break Adult Day Care
59 Bennett Avenue
Caribou, ME 04736 .................. 496-4284

DayBreak II
Church Street
Presque Isle, ME 04769 ..................764-3396

Madigan Estates Adult Day Care Program
93 Military Street
Houlton, ME 04730..................532-6593

Cumberland County

Barron Center Adult Day Care I & II
1145 Brighton Avenue
Portland, ME 04102 ..................774-2623

Freeport Nursing Home Adult Day Care
3 East Street
Freeport, ME 04032 ..................865-4713

Gorham House Adult Day Services
50 New Portland Road
Gorham, ME 04038..................839-5757

Harbor Adult Day Services Program
27 Forest Falls Drive
Yarmouth, ME 04096.....................846-0044

Island Commons Adult Day Care
132 Litchfield Road
Chebeague Island, ME 04017..............846-4456

Respite Care - Brunswick
320 Church Street
Brunswick, ME 04011..................729-8571

Sedgewood Commons Adult Day Care
22 Northbrook Drive
Falmouth, ME 04105 ..................781-5775

St. Joseph's Manor Adult Day Health Care Center
1133 Washington Avenue
Portland,ME 04103 ..................797-0600

The Parkinson’s Program at Pine Tree Society
51 US Route 1- Suite G
Scarborough, ME 04074..................443-3341

Franklin County

CCI-Franklin County Adult Day Services
17Pleasant Street
Farmington, ME 04938...................364-3721

Hancock County

Island Nursing Home Adult Day Services
Route 15
Deer Isle, ME 04627 ..................348-2351

Robert and Mary’s Place

50Meadowview Lane
Ellsworth, ME 04605....................667-5449

Kennebec County

Alzheimer’s Care Center Adult Day Services
154 Dresden Avenue
Gardiner, ME 04345 ..................626-1769

William S. Cohen Community Center
22 Town Farm Road
Hallowell, ME 04347 ..................626-7777

Heritage Manor Adult Day Care Program
Old Lewiston Road

Winthrop, ME 04364 ..................377-9965

Muskie Center Adult Day Services
38 Gold Street
Waterville, ME 04901 ..................873-4745

Knox County

Windward Gardens Adult Day Care
105 Mechanic Street
Camden, ME 04843...................236-4197

Ivan Calderwood Home
17 Beaver Dam Road
Vinalhaven, ME 04863....................863-9980

Lincoln County

Riverside Adult Day Service
51 Schooner Street
Damariscotta, ME 04543..................563-4200

Oxford County

CCI-Oxford County Adult Day Services
20 Congress Street
Rumford, ME 04276....................364-3721

Victorian Villa Adult Day Care Program
Route 108
Canton, ME 04221 ..................597-2250

CCI – South Paris
98 High Street
South Paris, ME 04281....................364-3721

Penobscot County

Apple Orchard Senior Day Center
Outer Union Street
Hermon, ME 04401.......................848-3209

Golden Years Adult Day Break
44 Perkins Avenue
Old Town, ME 04468..................827-7294

Mountain Heights Adult Day Services
10 Houlton Road
Patten, ME 04765..................528-2200

My Friend’s Place
703 Essex Street
Bangor, ME 04401......................945-9567

Ross Manor Associates Day Health Services
758 Broadway
Bangor, ME 04401 ..................941-8400

Westgate Manor Adult Day Program
750 Union Street
Bangor, ME 04401......................942-7336

Piscataquis County

Ardell Adult Day Care Service
19 Davis Street
Dover-Foxcroft, ME04024............564-2466

Monument Square Charlotte White Center
6 Monument Square
Dover-Foxcroft, ME 04426................564-0004

Sagadahoc County

Plant Memorial Home Elder Day Care
1 Washington Street
Bath, ME 04530 ..................443-2244

Sky-Hy Adult Day Care
32 Sky-Hy Drive
Topsham, ME 04086..................725-7577

Somerset County

Maplecrest Rehab & Living Center ADC Program
174 Main Street
Madison, ME 04950..................696-8225

Waldo County

Robert and Mary’s Place in Machias
36 Dublin Hill
Machias, ME 04654.......................271-0017

TallPines Adult Day Program
21 Martin Lane
Belfast, ME 04915 ..................338-4117

Turning Tides
16 Estates Road
Cherryfield, ME 04622...................546-7581

Waldo County Senior Spectrum ADP
18 Merriam Road
Belfast, ME 04915..................338-1190

Washington County

Campbell’s Hill Adult Day Care I & II
PO Box 254
Cherryfield, ME 04622..................546-0990

Hummer Hill Adult Day Care
Route 189
Whiting, ME 04619.......................773-4715

New Horizons Adult Day Care
144 South Street
Calais, ME 04619..................454-3709

York County

Kennebunk Nursing Center Adult Day Health Care
158 Ross Road
Gorham, ME 04038......................985-7141

Partners In Caregiving, Inc.
Adult Day Health Services
38 May Street
Biddeford, ME 04005....................282-6504

Pavillion Adult Day Services
10 Hillcrest Drive
Sanford, ME 04073 ..................324-4310

Saco River Senior Center
Route #202, 802 Main Street
Waterboro, ME 04087.....................247-9000

The Shaw House Adult Day Services
257 South Street
Biddeford, ME 04005.............283-1011/283-1600

Truslow Adult Day Center
333 Lincoln Street
Saco, ME 04072 ..................283-0166

ALZHEIMER’S DISEASE AND OTHER DEMENTIAS

Care and Support for People with Alzheimer’s Disease and Other Dementias

Many of the agencies and organizations listed in this booklet serve people who have Alzheimer’s or other dementias. You may want to check with the Maine Alzheimer’s Association for more information about specialized services. The Association is dedicated to providing information, services and support for people with Alzheimer’s Disease, their families, and caregivers. By calling or writing the Association at the toll free number or address below, you can get a directory of services:

The Alzheimer’s Association
163 Lancaster Street, Suite 160 B
Portland, ME 04101-2406
1-800-660-2871 or 772-0115
Fax# 772-0354
www.mainealz.org

Alzheimer’s Respite/Relief for Caregivers

If you are caring for an older person and need some time off from your duties, contact your local Area Agency on Aging (next pages) or the Office of Elder Services at

1-800-262-2232, 287-9200 or TTY 1-888-720-1925

The Adult Day Providers may also be helpful to you.

AREA AGENCIES ON AGING

Wherever you live in Maine, the services of an Area Agency on Aging are available to you. Their goal is to assure that older people and their caregivers receive support to maintain their independence and dignity in the community.

Call your local Area Agency on Aging at 1-877-353-3771 (ELDERS1) about:

  • Adult Day Services
  • Caregiver Support
  • Employment
  • Health Insurance Information
  • Home Repairs
  • Housing
  • Information and Assistance
  • Meals on Wheels (home-delivered meals)
  • Recreational Activities
  • Senior Dining Centers
  • Transportation
  • ..Volunteer programs

Androscoggin, Franklin and Oxford Counties

SeniorsPlus (formerly: Western Area Agency on Aging)
8 Falcon Road, PO Box 659
Lewiston, ME 04243-0659
1-800-427-1241
795-4010 or TTY 795-7232
Web site:www.seniorsplus.org

Aroostook County

Aroostook Area Agency on Aging
33 Davis Street, PO Box 1288
Presque Isle, ME 04769
1-800-439-1789
V/TTY 764-3396
Web site: www.aroostookaging.org

Cumberland and York Counties

Southern Maine Agency on Aging
307 Cumberland Avenue, P.O. Box 10480
Portland, ME 04104..........V/TTY 1-800-427-7411
V/TTY 775-6503
Web site: www.smaaa.org

Hancock, Penobscot, Piscataquis and Washington Counties

Eastern Agency on Aging
450 Essex Street
Bangor, ME 04401-9810......V/TTY 1-800-432-7812
V/TTY 941-2865
Web site: www.eaaa.org

Knox, Lincoln, Waldo, Somerset, Sagadahoc and Kennebec Counties, Brunswick and Harpswell

Senior Spectrum
One Weston Court, PO Box 2589
Augusta,ME 04338-2589
622-9212
1-800-639-1553
TTY 1-800-464-8703
Web site: www.seniorspectrum.com

OFFICE OF INTERGRATED ACCESS & SUPPORT

The Office of Integrated Access and Support is part of the Department of Health and Human Services. They determine financial eligibility for MaineCare programs. They have a series of pamphlets that help people learn about MaineCare rules. For example, Pamphlet 1 answers questions about financial eligibility for nursing home care in Maine. Pamphlet 2 gives important information you need to know about giving away or transferring money or property. Pamphlet 3 explains financial rules for MaineCare while in a nursing home. Pamphlet 4 is about getting help from MaineCare for nursing care services in your home. If you would like any of these pamphlets or more information on financial eligibility, call the OIAS office nearest you.

Portland 822-2071..1-800-482-7520
Fax 822-23101
TTY 822-2293

Sanford
490-5418
1-800-482-0790
Fax 490-54991
TTY 490-5466

Biddeford
286-2430
1-800-322-1919
Fax 286-25461
TTY 286-2402

Lewiston
795-4394
1-800-482-7517
Fax 795-45591
TTY 795-4635

South Paris
744-1250
1-888-593-9775
Fax 743-8735
TTY 744-1224

Farmington
778-8400
1-800-442-6382
Fax 778-8429
TTY 778-8439

Augusta
624-8200
1-800-452-1926
Fax 624-81241
TTY 624-8004

Rockland
596-4217
1-800-432-7802
Fax 596-42351
TTY 596-4201

Skowhegan
474-4848
1-800-452-4602
Fax 474-48901
TTY 474-4891

Bangor
561-4333
1-800-432-7825
Fax 561-44931
TTY 561-4403

Ellsworth
667-1656
1-800-432-7823
Fax 667-16691
TTY 667-1639

Machias
255-2027
1-800-432-7846
Fax 255-20221
TTY 255-6866

Calais
454-9020
1-800-622-1400
Fax 454-90121
TTY 454-3415

Houlton
532-5085
1-800-432-7338
Fax 532-50271
TTY 532-5001

Caribou
493-4050
1-800-432-7366
Fax 493-40011
TTY 493-4034

Fort Kent
834-7700
1-800-432-7340
Fax 834-77011
TTY 834-7702

CHOICE LETTER

If you are assessed (see Long-term Care Assessment) for medical eligibility for certain long-term care programs by a nurse from the assessing agency, you will be asked to sign a “Choice Letter.”If you choose to receive care in your home, for example, rather than in a nursing home, you would select that choice and sign the “Choice Letter.” Your signature means that services can start as soon as possible. An agency cannot start providing you with help until you sign the Choice Letter.

CHORE SERVICES

Chore services are intended to help consumers with occasional heavy cleaning, lawn mowing, snow shoveling, trash removal, repairs and similar tasks to eliminate safety hazards in the home setting. These services are available through the OES Homemaker Program. The Area Agencies on Aging may also be able to provide this type of help (see Area Agencies on Aging).

COMMUNITY OPTIONS

Community Options is part of the Office of Elder Services. If you have been staying in a nursing home or hospital and want help to go back home or to another setting call 1-800-262-2232.

COST SHARING

Cost sharing is also called copayment, or copay for short. Some programs require that you pay part of the cost of the services you get. The copayment amount depends on your financial information

ELDER INDEPENDENCE OF MAINE (EIM)

Elder Independence of Maine (EIM) is the home care coordination agency for Maine. It is a part of SeniorsPlus, an area agency on aging. EIM receives assessments done by nurses from Goold Health Systems, sets up the services and sees that the care matches the person’s needs and is properly provided. If you are receiving care now and have questions, you may call weekdays between 7 a.m. and 6 p.m. You can leave messages in the evening and on weekends.

Telephone (toll free)..................1-888-234-3920
TTY..................795-7232
Lewiston/Auburn area (local call)..................795-7213

Mailing Address:
Elder Independence of Maine
PO Box 659
Lewiston, Maine 04240

Telephone (toll free)................1-866-456-2322
Bangor area (local call)..................990-1581

Mailing Address:
Elder Independence of Maine
81 Main Street
Bangor, ME 04401

www.elderindependence.org

EMERGENCY RESPONSE SYSTEMS

For emergency help when you are alone and cannot get to the phone.

A personal emergency response system (ERS) is an electronic device which helps people in an emergency. The system is connected to a person’s phone and programmed to signal a response center once a “HELP” button is activated. ERS services are used mostly by people who live alone. Usually there is a monthly charge for this service. Ask about getting one free or for a low price.

STATEWIDE

Colonial Medical Alert Systems
Nashua, NH............................323-6794

Lifeline Systems, Inc.
Framingham, MA........................451-0525

Maine Emergency Response System
Dover, NH.............................888-0338

Seacoast Security & Telephone
West Rockport..........................432-1795

Sisters of Charity Health Systems
Lewiston..............................777-8570

Pioneer Medical Systems
Melrose, MA............................338-2303

Androscoggin County

Commuity Health Services, Inc.
Portland, Maine..........................479-4331

Franklin Memorial Hospital Lifeline
Farmington.............................779-2555

Interim Healthcare
South Portland..........................775-3366

Interim Assisted Care
South Portland..........................775-3366

Mid Coast Hospital Lifeline
Brunswick..............................373-3635

Personal Health Services
Portland................................771-4479

Aroostook County

Cary Medical Center
Caribou................................498-6693

Lifeline-Houlton Regional Hospital
Houlton..............................532-9471

TAMC Health Group
Presque Isle...........................768-4258

Cumberland County

Bridges
Augusta..............................876-9212

Community Health Services, Inc.
Portland..............................479-4331

Home Support Services, LLC
Windham..............................892-1454

Interim Healthcare
South Portland..........................775-3366

Interim Assisted Care
South Portland..........................775-3366

Mid Coast Hospital Lifeline
Brunswick..............................373-3635

Personal Health Services
Portland................................771-4479

Southern Maine Medical Center
Biddeford..............................283-7065

Franklin County

Franklin Memorial Hospital-Lifeline/Lifestar Program
Farmington, ME 04938..................(Lifeline)779-2555
(Lifestar)779-2401

Interim Healthcare
South Portland..........................775-3366

Interim Assisted Care
South Portland..........................775-3366

Hancock County

Blue Hill Memorial Hospital Medic Alert
Blue Hill, ME 04614..................374-5172
974-5418

Maine Coast Memorial Lifeline
Ellsworth, ME 04605..........................664-0990

Mt. Desert Island Hospital Lifeline
Bar Harbor, ME 04609....................288-5081

Rosscare Lifeline
Bangor................................973-7080

Kennebec County

Bridges
Augusta................................876-9212

Franklin Memorial Hospital Lifeline
Farmington.............................779-2555

Inland Home Care
Waterville..............................861-3120

Interim Healthcare
South Portland..........................775-3366

Interim Assisted Care
South Portland..........................775-3366

Maine-ly Elder Care
Oakland................................465-7864

Knox County

Bridges
Augusta................................876-9212

Coastal Medical Care
Belfast.................................338-8412

Interim Healthcare
South Portland..........................775-3366

Interim Assisted Care
South Portland..........................775-3366

Miles Home Health/Hospice
Damariscotta............................563-4592

Lincoln County

Bridges
Augusta................................876-9212

Interim Healthcare
South Portland..........................775-3366

Interim Assisted Care
South Portland..........................775-3366

Mid Coast Lifeline
Brunswick..............................373-3635

Miles Home Health/Hospice
Damariscotta............................563-4592

Personal Health Services
Portland................................771-4479

Oxford County

Androscoggin Home Care & Hospice
Lewiston..................................777-7748

Community Health Services, Inc.
Nashua, NH ..............................323-6794

Interim Healthcare
South Portland.............................775-3366

Interim Assisted Care
South Portland.............................775-3366

Pace Paramedic Services
Norway..................................743-5933

Personal Health Services
Melrose, MA..............................771-4479

Rumford Hospital
Rumford..................................369-1143

Rumford Community Hospital
Norway, ME 04268.....................743-5933

Penobscot County

Maine-ly Elder Care
Oakland..................................465-7864

Rosscare Lifeline
Bangor.................................973-7080

Piscataquis County

Bridges
Augusta...............................876-9212

Interim Healthcare
South Portland..........................775-3366

Interim Assisted Care
South Portland..........................775-3366

Lifeline-Houlton Regional Hospital
Houlton................................532-9471

Maine Coast Memorial Lifeline
Ellsworth, ME 04605..........................664-0990

Maine-ly Elder Care
Oakland................................465-7864

Rosscare Lifeline
Bangor..................................973-7080

Sagadahoc County

Bridges
Augusta..................................876-9212

Community Health Services, Inc.
Nashua, NH ..............................323-6794

Interim Healthcare
South Portland.............................775-3366

Interim Assisted Care
South Portland.............................775-3366

Mid Coast Hospital Lifeline
Brunswick................................373-3635

Personal Health Services
Melrose, MA..............................771-4479

Somerset County

Bridges
Augusta..................................876-9212

Franklin Memorial Hospital Lifeline
Farmington................................779-2555

Inland Home Care
Waterville................................861-3120

Maine-ly Elder Care
Oakland................................465-7864

Washington County

Lifeline-Houlton Regional Hospital
Houlton................................532-9471

Maine Coast Memorial Lifeline
Ellsworth, ME 04605..........................664-0990

Rosscare Lifeline
Bangor..................................973-7080

Waldo County

Bridges
Augusta................................876-9212

Coastal Medical Care
Belfast ...................338-8412

Inland Home Care
Waterville...............................861-3120

Interim Healthcare
South Portland...........................775-3366

Interim Assisted Care
South Portland.............................775-3366

Maine-ly Elder Care
Oakland..................................465-7864

Rosscare Lifeline
Bangor.....................................973-7080

York County

Community Health Services, Inc.
Nashua, NH ..............................323-6794

H.D. Goodall Hospital
Sanford..................................324-4310

Interim Healthcare
South Portland.............................775-3366

Interim Assisted Care
South Portland.............................775-3366

Personal Health Services
Melrose, MA..............................771-4479

Southern Maine Medical Center
Biddeford .....................283-7065

York Hospital
York .....................363-4321

ESTATE RECOVERY

The MaineCare Estate Recovery law means that the State has a claim against the estates of certain MaineCare recipients at the time of their death.

If you have questions about this law, or how it affects you, call the Estate Recovery Unit at 1-800-572-3839. Seek professional assistance, such as an attorney specializing in elder law, when deciding how to handle estate planning.

Contact Legal Services for the Elderly at 207-621-0087 or 1-800-750-5353 or Pine Tree Legal Assistance at 207-622-4731.

FINANCIAL ELIGIBILITY FOR MAINECARE (MEDICAID)

For information about financial eligibility, contact the Department of Health and Human Services regional office nearest you. Offices are located in Portland, Biddeford, Sanford, Lewiston, Farmington, Augusta, Rockland, Skowhegan, Bangor, Calais, Fort Kent, Ellsworth, Caribou, Houlton and Machias (see pages 17-18).

GERIATRIC EVALUATION CENTERS

(MEMORY CLINICS)

At memory clinics, a physician and a social worker do medical evaluations of people with dementia. They can determine what type of dementia a person has, and give them and their families information about medical and social services they might need. Ask about fees or whether the evaluation is free.

Bangor

Alzheimer’s and Memory Center

Eastern Neurology Associates .............................947-0558

Community Health & Counseling Services ...............947-0366

Rosscare The Center for Healthy Aging.................... 973-7094

Biddeford

University of New England
Division on Aging ...........................1-800-930-2437
...................................................283-4882

Caribou

Cary Medical Center...................498-1394

Gardiner

Alzheimer’s Care Center, Gardiner........................626-1770

Scarborough

The Maine Medical Center Geriatric Center ...............885-7591
Toll Free....1-800-540-1918

GOOLD HEALTH SYSTEMS

Goold Health Systems, Inc. is the agency designated to conduct State of Maine Long-term Care Assessments. Goold employs registered nurses throughout the state who come to where you are to assess your needs. The assessment is free, required for people entering nursing homes, and is available to anyone who wants to know what services are available and affordable. You may call weekdays between 8 a.m. and 5 p.m. to schedule an assessment. When calling evenings and weekends leave the name of the person who wants the assessment and the town or county they live in. A nurse will return the call on the following work day.

Local/Out-of-State ..................207-621-1346
Telephone (toll free)..................1-800-609-7893
TTY....................................1-888-720-1925

Mailing Address:

Goold Health Systems
5 Community Drive
P.O. Box 1090
Augusta, Maine 04332

HOME HEALTH AGENCIES

Nurses and other professionals (Physical Therapists, Occupational Therapists, Speech Therapists, Social Workers and Home Health Aides) who come to your home to assist you with your health needs.

*Agencies listed in this section noted by an asterisk are licensed but do not take Medicare payment. All others accept Medicare and MaineCare (formerly Medicaid) payments.

NOTE: MANY AGENCIES SERVE MORE THAN ONE COUNTY.

Androscoggin County

Androscoggin HomeCare and Hospice
P.O. Box 819
Lewiston, ME 04240-0819..................777-7740
1-800-482-7412

Clover Home Health, Inc.
477 Minot Avenue
Auburn, ME 04210..................777-7166

Gentiva Health Services
475 Pleasant Street, Suite 9
Lewiston, ME 04240..................782-5767
1-800-395-2541

Aroostook County

Aroostook Occupational Therapy
P.O. Box 386
Caribou, ME 04736......................498-2663

Aroostook Visiting Nurses
P.O. Box 688
Caribou, ME 04736......................498-2578

Madigan Home Health Care, Inc.
93 Military Street
Houlton, ME 04730..................532-7480

Presque Isle Home Care
162 Academy Street
Presque Isle, ME 04769-3198..............764-7322

Professional Home Nursing, Inc.
PO Box 180
Caribou, ME 04736..................498-3915

  Branch Office:
  96 Market Square
  Fort Kent, Maine 04743 834-3798

Valley Home Health Services
23 Birdseye Avenue
Caribou, ME 04736..................492-1149

Visiting Nurses of Aroostook
14 Carroll Street
Caribou, ME 04736......................834-2578

  Branch Offices:
  106 Main Street
  Park Terrace, Suite A2
  Houlton, Maine 04730...........532-9261

  143 East Main Street
  Fort Kent, Maine 04743 ...........834-3918

  642 Main Street
  Presque Isle, Maine 04769 ...........764-5762

  385 East Main Street
  Madawaska, Maine 04756...........728-6932

Cumberland County

Admiral Home Care Services, Inc.
778 Main Street, Suite 1
South Portland, ME 04106..................1-800-828-1591

Androscoggin HomeCare and Hospice
48A Main Street
Bridgton, Maine 04009..................647-9689
1-800-847-0008

*Apria Healthcare
14 Yarmouth Junction
Yarmouth, ME 04096....................846-8543

Atlantic Home Health
14 Maine Avenue, Suite 300
Brunswick, ME 04011..................798-5953

Community Health and Nursing Services
50 Baribeau Drive
Brunswick, ME 04011..................729-6782

Soft Touch Home Care
386 Church Road
Brunswick, Maine 04011
Telephone: ..........................207-607-4003
www.softtouchhomehealth.org

Home Health Visiting Nurses of Southern Maine
901 Washington Avenue, Suite 104
Portland, ME 04103-2799..................775-7231

*Critical Care Sysems
10 Donald B. Dean Drive
South Portland, ME 04106................775-3600

Interim Healthcare Services
72 Atlantic Place
South Portland, ME 04106................775-3366

Maxim Healthcare Services, Inc.
233 Oxford Avenue, Suite 32
Portland, ME 04101.....................822-4010

Sandy River Home Resources
P.O. Box 110
Portland, ME 04112......................774-6931

*Tech Med I.V., Inc.
400 Riverside Street
Portland, ME 04103......................797-4766

VNA Home Health Care
50 Foden Road
South Portland, ME 04106..................780-8624

Franklin County

Androscoggin HomeCare and Hospice
75 Allen Street
Wilton, Maine 04294..................645-5334

Gentiva Health Services
648 Wilton Road
Farmington, ME 04938..................778-5966

Downeast Health Services
Christian Ridge Road, P.O. Box 1087
Ellsworth, ME 04605-1087.................667-5304
...................................1-800-492-5550

Hancock County

Hancock County HomeCare
Water Street, Box 156
Blue Hill, ME 04614..................374-9993

  Branch Office:
  93 Cottage Street
  Bar Harbor, Maine 04609 ...........288-5584

Kennebec County

Care and Comfort
105 Kennedy Memorial Drive
Waterville, ME 04901..................872-5300
1-800-366-5302

Branch Office:
  1222 Hammond Street
  Bangor, ME 04401.....................992-2535
  1-877-784-6993

  104 Temple Road
  West Farmington, ME 04992.............778-5515
  1-866-397-3350

  P.O. Box 768
  Machias, ME 04654...................255-6268
  1-866-648-2832

  P.O. Box 1429
  Presque Isle, ME 04769................764-3071
  1-866-764-3071

HealthReach HomeCare & Hospice
212 Main Street
Waterville, ME 04901...................861-3457
(Toll Free) 800-670-6959

Inland HomeCare
200 Kennedy Memorial Drive
Waterville, ME 04901..................861-3120
TTY 872-2211

Tebolt & Bolduc, Inc.
P.O. Box 93
Waterville, ME .........................873-3742

Knox County

*Ask...For Home Care
641 St. George Road
P.O. Box 389
South Thomaston, ME 04858-0389............594-8418

Kno-Wal-Lin Help at Home
170 Pleasant Street
Rockland, ME 04841.......................594-9561

Lincoln County

Kno-Wal-Lin Home Home Care & Hospice
940 Belvedere Road
Newcastle, ME 04553.........................563-5119
1-800-486-5229

Miles Home Health
Business Route 1, RR #2, Box 4500
Damariscotta, ME 04543-8903..................563-8160

St. Andrews Home Health Agency
3 St. Andrews Lane
Boothbay Harbor, ME 04538..................633-2121

Oxford County

Androscoggin HomeCare and Hospice
Pottle Road
Oxford, Maine 04270..................743-9285

Branch Office:

  Abbott Farm Road
  Rumford, Maine 04276...........364-2728

Penobscot County

Area Home Care, Inc.
66 Main St., P.O. Box 547
Lincoln, ME 04457......................794-2805

Bangor Area Visiting Nurses, Inc.
885 Union Street, Suite 220
Bangor, ME 04401..................973-6550

Community Health and Counseling Services
42 Cedar Street, PO Box 425
Bangor, ME 04402-0425..................947-0366

Branch Offices:

  Enfield Road, PO Box 208
  Lincoln, ME 04457 ...........794-2001

  180 Congress Street
  Millinocket, Maine 04462 ...........723-9739

  14 Summer Street
  Dover-Foxcroft, ME 04426 ...........564-2267

  415 Water Street
  Ellwsworth, ME 04605................667-3626

  Route 1, RR2, Box 339A

  Machias, ME 04654..................255-8311

  2 Barker Street
Calais, ME 04619....................454-2914

Gentiva Health Services
1 Cumberland Place, Suite 108
Bangor, ME 04401..................990-9000
1-800-564-8511

Home Health and Hospice of St. Joseph
St. Joseph Healthcare Park, 900 Broadway
Bangor, ME 04401-1902..................262-1810

New Hope Hospice, Inc.
1344 Main Road, PO Box 757
Holden, ME 04439-0757..................843-7521

Somerset County

Home, Hope & Healing
P.O. Box 448
Norridgewock, ME 04957.................362-5473

SVH Care At Home
49 Main Street
Pittsfield, ME 04967..................487-3726
1-800-293-6303

Waldo County

Kno-Wal-Lin Home Health Care, Inc.
Wentworth Building
147 Waldo Avenue, Suite 106
Belfast, ME 04915..................338-2206
1-800-734-4442

Waldo County Home Health Care Services
119 Northport Avenue, PO Box 407
Belfast, ME 04915-0407..................338-2268
338-2500 Ext. 157

Washington County

Calais Regional Hospital Home Health Agency
50 Franklin Street
Calais, Maine 04619..................454-7521

Community Health and Counseling Services
Route 1, RR1 Box 339A
Machias, Maine 04654..................255-8311

Branch Office:

  2 Barker Street
  Calais, Maine 04619 ...........454-2914

Sunrise County Home Care Services, Inc.
11 Broadway
P.O. Box 920
Machias, ME 04654......................255-2811

Branch Offices:

  RR2, Box 380
  Lubec, ME 04652.........733-7500

  Route #1
  Baring, ME 04694............454-2811

Miles Home Health & Hospice
940 Belvedere Rd.
Damariscotta, ME 04543................563-4592

York County

Anytime Services for Seniors
Moderation Street
West Buxton, ME 04093-0568.......1-800-782-1474

Home Health-Visiting Nurses
15 Industrial Park Rd.
Saco, ME 04072........................284-4566

Saco River Senior Services
P.O. Box 69
Waterboro, ME  04087...................247-9000 >

SMMC Visiting Nurses
P.O. Box 739
Kennebunk, ME 04043-0193..............985-4767
1-800-794-3546

Branch Office:

  487 Alfred Street
  Biddeford, ME 04005........283-7446

Visiting Nurse Service
15 Industrial Park Road, RFD #1, Box 15A
Saco, ME 04072..................284-4566
1-800-482-0971

Branch Office:

  42 Brickyard Court
  York, ME 03909 ...........363-7632
1-800-287-7632

York Hospital Home Care
15 Hospital Drive
York, ME 03909..................363-4321

New Hampshire

Living Innovations Home Care, Inc.
P.O. Box 781
Greenland, NH 03840.................603-282-3311

New England Home Health Care
P.O. Box 722
Bangor, ME 04402-0722..............603-749-2446 >

 

LONG-TERM CARE COMMUNITY PROGRAMS

PROGRAM

SERVICES

 

HOW TO QUALIFY

CO-PAY?

 

Medicare Home Health

Nursing, Therapy, Social Work

 

Homebound, nursing need, 65+ or disabled, doctor’s order

No

 

MaineCare Home Health

Nursing, Therapy, Social Work

 

Financially eligible; meet medical requirements; doctor’s order

$5 month

 

MaineCare Private Duty Nursing/Personal Care Svcs.

Nursing, Homemaking, Personal care

 

Financially eligible; meet medical requirements

$5 month

 

MaineCare Adult Day Health

Exercise, Health Monitoring, Socialization, Nursing

 

Financially eligible; meet medical requirements

$5 month

 

MaineCare: Consumer-Directed Attendant Services

Personal Care Services, Skills Training

 

Financially eligible; need help with daily activities; able to direct own care

$5 month

 

MaineCare Home Care Waiver: Consumer-directed

Skills training, Personal Care

 

Financially eligible; age 18+; must be nursing home medically eligible; able to direct own care

$5/month

 

MaineCare Home and Community Benefits: Elderly and Adults with Disabilities

Personal Care, Homemaking, Nursing, Therapy, Care Coordination

 

Financially eligible; 18-59, 60-64 if disabled, 65+ must be medically eligible for nursing home

Based on income

 

Home Based Care: Consumer-directed

Personal Assistance Services, Skills Training

 

Age 18+; need help with daily activities; able to direct own care

4% of monthly income; 3% of assets over $30,000

 

Home Based Care:
Elders and Other Adults

Personal Care, Homemaking, Nursing, Therapy, Care Coordination

 

Age 18+; need help with

daily activities

4% monthly income; 3% of assets over $15,000

 

Homemaker

Homemaking, chores, grocery shopping, laundry, transportation, some personal care

 

Age 18+; need help with daily activities; financially eligible

20% of cost

of services

 

Alzheimer’s Respite

In-home respite, institutional respite, adult day care

 

Diagnosis of dementia; caregiver needs respite; financially eligible

20% of cost

of services

 

Adult Day Services

Socialization, exercise

 

Need help with daily activities; financially eligible

20% of cost of services

 

 

HOMEMAKER/HOME CARE AGENCIES

Homemakers come to your home to assist you with household cleaning, laundry, grocery shopping and meal preparation.

Statewide

(excluding Aroostook and Washington Counties)

Home Care for Maine
211 Maine Avenue
Farmingdale
P.O. Box 358
Gardiner, ME 04345.....................582-8001
1-800-639-3084

Androscoggin County

Gentiva Health Services/Private Duty
475 Pleasant Street, 2nd Floor
Lewiston, Maine 04240..................782-5767
1-800-640-8100

Branch Office:

  105 Main Street
  South Portland, ME 04106................742-2624

Schooner Home Health Care
200 Stetson Road
Auburn, Maine 04210..................784-2900

Aroostook County

Aroostook Home Health Services
22 Birdseye Avenue, PO Box 938
Caribou, Maine 04736..................492-8290

Branch Offices:

  345 Market Street
  Fort Kent Mills, Maine 04743......834-2990

  52North Street
  Presque Isle, Maine 04769........764-7008

  10 Market Square
Houlton, Maine 04730...........532-9971

Northern Maine Speech/Language Pathology
Presque Isle Home Care
162 Academy Street
Presque Isle, Maine 04769-3198..................764-0145

>Seniors/Domestics Home Care
520 Main Street, P.O. Box 1771
Presque Isle, Maine 04769-1771................764-5232

Cumberland County

*Apria HealthCare
14 Yarmouth Junction
Yarmouth, Maine 04096.......................846-8543
1-800-698-0508

Branch Office:

  100 Dowd Road
  Bangor, ME 04401................942-5579
  1-800-696-4734

Critical Care Systems
10 Donald B. Bean Drive
South Portland, Maine 04106.................775-3600

New England Life Care
108A Industrial Way
Portland, ME 04103.......................878-1288
1-800-439-7969

Branch Offices:

  287 Main Street
  Lewiston, ME 04240............795-2092

  885 Union Street
  Bangor, ME 04401.... .......990-3121

Franklin County

Gentiva Health Services
648 Wilton Road
Farmington,ME 04938...................778-5966

Hancock County

Downeast Health Services
Christian Ridge Road, PO Box 1087
Ellsworth, Maine 04605-1087.......................667-5304
1-800-492-5550

Branch Offices:

  71 Court Street
  Machias, ME 04654...................255-8280

  37 Union Street
  Calais, ME 04619......................454-3534

Mount Desert Nursing Association
Summit Road, PO Box 397
Northeast Harbor, Maine 04662..................276-5184

Kennebec County

Assistance Plus
1604 Benton Avenue
Benton, Maine 04901..................453-4719

Branch Offices:

  RR#5, Box 5437
  Belfast, ME 04915......................338-9064

  121 Broadway Street, Suite 1
Farmington, ME 04938..................336-3295

Tebolt & Bolduc, Inc.
40 Airport Road
Waterville, Maine 04901..................873-3742

Knox County

*Ask...For Home Care
641 St. George Road, P.O. Box 389
South Thomaston, ME 04841-0886..................354-7077

Kno-Wal-Lin Help at Home
170 Pleasant Street
Rockland, Maine 04841..................594-9561

Branch Offices:

  605 Route 1, Suite 2
  Newcastle, Maine 04553 ..........563-5119
  1-800-486-5229

  The Wentworth Building
  147 Waldo Avenue, Suite 106
  Belfast, ME 04915......................338-2002

Penobscot County

Gentiva Health Services/Private Duty
1 Cumberland Place, Suite 316
Bangor, Maine 04401..................990-9000
1-800-564-8511

New England Home Health Care
412 State Street, PO Box 722
Bangor, Maine 04402-0722..................945-3374

York County

Saco River Senior Services
Route 202, PO Box 69
Waterboro, Maine 04087..................247-9000

Anytime Services for Seniors
Moderation Street, PO Box 568
West Buxton, Maine 04093-0568..................1-800-782-1474

Arcadia Health Care
455 Main Street
Springvale, Maine 04073..................324-3400

York Hospital Discharge Visit Program
15 Hospital Drive
York, Maine 03909..................363-4321

New Hampshire

New England Speech Services
745 Central Avenue
Dover, NH 03820..................603-749-2446

Branch Office:

  64 Alfred Street, Suite 305
  Biddeford, ME 04005
  284-1019

Portsmouth Derry/Salem Home Health & Hospice Svcs.
95Brewery Lane, Unit #11
Portsmouth, NH 03801..................603-436-0815

Rochester Rural District Visiting Nurse Association, Inc.
178 Farmington road
Rochester, NH 03867..................603-332-1133

Staff Builders, Inc./Tender Loving Care
1361 Elm Street, Suite 302
Manchester, NH 03101..................603-645-9422

Wentworth-Douglass Homecare & Hospice
113 New Rochester Road, Suite #4
Dover, NH 03820-8805...............603-742-7921

HOSPICE SERVICES

Hospice is a special way of caring for people who are terminally ill, and for their families.   It includes physical care and counseling.

Androscoggin County

Androscoggin Home Care and Hospice
15 Strawberry Avenue, PO Box 819
Lewiston, ME 04243-0819...............1-800-482-7412
777-7740

Aroostook County

Hospice of Aroostook
14 Carroll Street
Caribou, ME 04736......................498-2578

Branch offices:

  143 East Main Street
  Fort Kent, ME  04743...........834-3918

  106 Main Street
  Parkview Terrace, Suite A2
  Houlton, ME  04730..........532-9261

Cumberland County

Hospice of Maine
901 Washington Avenue, Suite 104
Portland, ME 04103-2797............1-800-479-4331
775-7231

Community Health and Nursing Services - Hospice Care
50 Baribeau Drive
Brunswick, ME 04401.......................729-6782

VNA Home Health Care
50 Foden Road
South Portland, ME 04106...................1-800-757-3326
780-8624

Hancock County

Hancock County HomeCare Hospice
Water Street, PO Box 156
Blue Hill, ME 04614-0156.......................374-5510

Kennebec County

HealthReach HomeCare & Hospice
212 Main Street
Waterville, ME 04901...................861-3457
(Toll Free) 800-670-6959

Knox County

Kno-Wal-Lin Coastal Family Hospice
170 Pleasant Street
Rockland, ME 04841...................1-800-540-9561
594-9561

Miles Home Health Hospice Division
40 Belevedere Road
Damariscotta, ME 04543-8903..................563-8160

Penobscot County

Community Health and Counseling Services
42 Cedar Street, PO Box 425
>Bangor, ME 04402-0425...............1-800-924-0366
947-0366

Home Health and Hospice of St. Joseph
St. Joseph Healthcare Park, 900 Broadway
Bangor, ME 04401-1902........1-800-646-5000
262-1810

Hospice of Eastern Maine
Eastern Maine Healthcare Mall
885 Union Street, Suite 250
Bangor, ME 04402.............1-800-350-8269
973-8269

New Hope Hospice, Inc.
1344 Main Road, P.O. Box 757
Eddington, ME 04428..................843-7521

Waldo County

Waldo County Home Health Care Services
Medical Hospice Program
119 Northport Avenue, PO Box 407
Belfast, ME 04915..................338-2500

York County

Home Health Visiting Nurses
15 Industrial Park Road
Saco, ME 04072..................1-800-660-4867
284-4566

New Hampshire

Portsmouth Derry/Salem Home Health & Hospice Services
95 Albany Street, Unit 11
Portsmouth, NH 03801...............603-436-0815

Rochester Visiting Nurse Association
89 Charles Street
Rochester, NH 03867-3414 ...........603-332-1133

Wentworth-Douglass Homecare and Hospice
113 New Rochester Road
Dover, NH 03820-8805..................603-742-7921

INDEPENDENT LIVING SERVICES

There are a wide range of services for adults of all ages with disabilities.   For more information:

Brewer V/TTY..................1-800-300-6016

Presque Isle V/TTY ...........1-800-974-6466

South Portland V/TTY .........1-800-640-7200

Alpha One does Independent Living Assessments to find out what is needed for a person with disabilities to live independently. It may result in a plan of services or referral to other resources. There is a charge for the assessment Ask if you are eligible for a program to pay for this service.

Maine Consumer Information and Technology Training Exchange (CITE) has information about policies, programs and funding resources.

Augusta V/TTY  207-621-3195

Technical Exploration Center of United Cerebral Palsy of Northern Maine has information and samples of high and low tech assistance devices for people to try out.

Bangor V/TTY  207-941-2952

Department of Labor

Bureau of Rehabilitation Services
207-624-5950
Toll Free V/TTY 1-800-698-4440
Local/Out-of-state TTY 207-624-5955

Information and outreach services

Area Agency on Aging staff make home visits and help people complete applications for programs such as Food Stamps, SSI, Low-cost Drug Cards, Tax and Rent Refunds and help paying Medicare premiums. Telephone staff answer questions about home care, transportation, health insurance, Meals on Wheels/Nutrition, government programs, legal services, housing and financial assistance. For more information, contact your local Area Agency on Aging.

The Office of Elder Services (287-9200, 1-800-262-2232 or TTY 1-888-720-1925 publishes the Resource Directory for Older People in Maine and Aging: Taking Care of Business.   They also have pamphlets on topics such as Alzheimer’s disease, Medicare, Medicare Supplemental Insurance (Medigap), living wills, powers of attorney and guardianship. These pamphlets are mailed to callers at no charge.

LEGAL SERVICES FOR THE ELDERLY

Legal Services for the Elderly (LSE) provides free legal services state-wide to people age 60 and older. They operate Advocates for Medicare Patients and have telephone help-line. For more information call 1-800-750-5353.

LIVING WILLS (ADVANCE DIRECTIVES)

Living Wills are also called “Advance Directives.” They are written instructions that explain your wishes regarding health care, should you have a terminal condition. They are called “living” wills, because they take effect while the person is still alive. The other type of Advance Directive is a “Durable Power of Attorney.” A Durable Power of Attorney lets you name a person to make decisions for you if you become unable to do so. Contact the Office of Elder Services at 1-800-262-2232, or 287-9200 or TTY 1-888-720-1925, for pamphlets on these topics, and for forms.

Long-term Care Assessment

The State of Maine Long-term Care Assessment is for anyone who needs long-term care services and who wants to know which ones are available and affordable. The first step is a telephone screen to make sure you need an assessment. If you do, there is no charge, and the assessment is private.   The assessment is done in your home, in the hospital, or nursing home by a Registered Nurse. The nurse uses a form called the “MED” (Medical Eligibility Determination form). The nurse will ask about the kinds of tasks you can do by yourself, what kinds of help you need, whether you have friends and family members or neighbors who can help you, what your income is, and other questions. For more information, or to have a telephone screen, call Goold Health Systems at 1-800-609-7893 or toll free V/TTY 1-888-720-1925. The free assessment is available throughout the state and is required for anyone entering a nursing home.

LONG-TERM CARE OMBUDSMAN (LTCOP)

Using paid staff and volunteers, the Ombudsman program investigates complaints about nursing homes, boarding homes, and home care services in Maine. Your call will be confidential. For more information, call 621-1079, or toll free and TTY at 1-800-499-0229.

LOW COST DRUG FOR THE ELDERLY AND DISABLED PROGRAM

The Low Cost Drugs for the Elderly and Disabled Program helps to pay for prescription drugs for people whose income is no more than 185% of the federal poverty level. You must be age 62 or older; or age 19 or older and medically qualified for Social Security Disability Income (SSDI). If you spend more than 40% of your income on prescription drugs, the income level increases.

Benefits include:

  • 80% of the cost of all generic prescription drugs on the Preferred Drug List.
  • 80% of the cost of brand-name medications on the Preferred Drug List for the treatment of diabetes, heart disease, high blood pressure, chronic lung disease (emphysema asnd asthma), arthritis, anticoagulation, Hyperlipidemia (high cholesterol), incontinence, thyroid disease, osteoporosis (bone density loss), Parkinson’s disease, glaucoma, Multiple Sclerosis, and ALS (Lou Gehrig’s disease).
  • An average of 25% of the retail cost of most other prescribed medications.

After you have spent $1,000 on eligible prescription drugs, the program will pay 80% of the cost of all eligible prescription drugs, regardless of your disease. The State will track all your prescription drug costs for you. This catastrophic cap runs from August 1 each year to July 31 of the following year.

Mainers of all ages with income under 350% of the federal povery level may be eligible for prescription drug discounts through the Maine Rx Plus Program. The program provides discounts of 15% - 60% off retail prices for drugs on the MaineCare Preferred Drug List. The greatest savings are on generic drugs.

To request an application or for more information about the medications covered in the Low Cost Drugs for the Elderly & Disabled or the Maine Rx Plus Program,

Toll free   1-866-796-2463
TTY 207-287-1828 OR
1-800-423-4331

Your local Area Agency on Aging can tell you the current income guidelines and help you to apply. Call your local Area Agency on Aging at 1-877-353-3771.

MAINECARE (MEDICAID)

MaineCare is a federal-state program that pays for medical services provided to eligible people by physicians, hospitals, or other healthcare providers. If you receive Supplemental Security Income (SSI), you are automatically eligible for MaineCare.   (SSI is a program that provides a monthly minimum income for people who are at least 65, or blind or disabled with limited income and resources. To find out if you qualify for SSI, call your nearest Social Security Office.)

If you receive Temporary Assistance for Needy Families (TANF) help (formerly known as AFDC), you are also automatically eligible for MaineCare.

If you are not in either of these programs but have a hard time paying for medical care, you may still be eligible for MaineCare.

There are two kinds of eligibility for MaineCare. You must be both financially and medically eligible to get help for care in a nursing home and for some kinds of care at home.

For more information, contact your Department of Health and Human Services regional office.

Dowload application forms/search for closest office.

MED: MEDICAL ELIGIBILITY DETERMINATION

The MED is a form used when people ask for long-term care services. The letters M-E-D stand for Medical Eligibility Determination. The form is filled out by a nurse and looks at a person’s abilities and limitations. After doing the MED the nurse will tell you whether or not you are medically qualified for certain services and let you know what other kinds of care might be available to you. The nurse is also able to tell you if you are likely to be financially eligible for MaineCare.   The nurse will give you an application that has to be sent to the Bureau of Family Independence. Financial eligibility for MaineCare services is determined separately by the Bureau of Family Independence.

Having a MED assessment can also be useful in planning for services that may be needed in the future. It is free and confidential.

MEDICARE HOME CARE

If you are 65 or older or under 65 and disabled and receive Social Security or Railroad Retirement benefits you are eligible to receive Medicare to help pay for certain medical expenses.

In general, if you are covered under Medicare you may be eligible for skilled nursing care (time limited), physical, speech, or occupational therapy, medical social services, medical supplies, and/or help with medical equipment. In order to qualify for Medicare home health, your doctor must have determined that you need medical care in your home. You must be homebound, or be able to leave your home only for short periods with considerable and taxing effort, and your home health agency must be approved by Medicare.

If you think that you may be eligible for help from Medicare, you may want to talk to your doctor to see if he/she agrees and will write a plan of care for you.   You may also contact a home health agency for more information.

MEALS ON WHEELS/NUTRITION

There are over 100 places in Maine where people can enjoy nutritious meals. Meals are also brought to homebound people in many areas of the state. Meals are for anyone age 60 or older and for younger people who are disabled. No fee is charged, but they ask for donations. For more information, contact your local Area Agency on Aging

NURSING HOME DENIAL / DISCHARGE

If you or a family member have been receiving rehabilitation in a nursing home, but are found not eligible to stay there, the Office of Elder Services has two programs that may help. “Extraordinary Circumstances” and “Awaiting Placement in Residential Care”, are programs that provide short-term payment to nursing homes for residents who need financial help to stay in the nursing home until they can go back home or find another place to live.
For more information, call:
1-800-262-2232 or 1-888-720-1925 ( TTY).

PAYING PRIVATELY FOR SERVICES

You can buy home care services with your own funds.   Contact an agency near you that provides the services you are looking for and ask about their costs. For each of the services listed in this booklet, you will find agencies in the county you live in, or in a county close by.

PERSONAL CARE ASSISTANCE SERVICES

Help in your home with bathing, dressing, cleaning, laundry, shopping and errands

NOTE: MANY AGENCIES SERVE MORE THAN ONE COUNTY

Androscoggin County

Aging Excellence
466 Main St.
Lewiston, ME 04240
(207)376-3031

Tender Touch, Inc.
P.O. Box 114
Minot, ME 04258........................998-3730
Fax ...................................998-3731

Central Maine Home Health Care
28 Sewall St.
Livermore Falls, ME 04254................897-4320

Aroostook County

Aroostook Area Agency on Aging
Eldercare Services
33 Davis Street, PO Box 1288
Presque Isle, ME 04769-1288..............764-3396

In Home Care
26 Central Street
Millinocket, ME 04462....................723-6707

Cumberland County

Aging Excellence
115 Pleasant St.
Brunswick, ME 04011
(207)729-0991

Aging Excellence
115 Middle St. Suite 1 Portland, ME 04101 (207)771-0991

Assist with Staffing
Rt. 11 & Sand Road
P.O. Box 1085
Naples, ME 04055........................693-6390

Cedar Oaks Home Care
153 Braintree St.
Portland, ME 04103.......................797-4403 >

Home Care Solutions
149 Spurwink Rd.
Scarborough, ME 04074....................799-6387 >

Dudleys Home Care
40 Corey Road
Cumberland, ME 04021..................829-0967

Gloria’s Helping Hands
P.O. Box 33
Sebago Lake, ME 04075..................797-3866

Home Instead Senior Care
31 Main Street
Gorham, ME 04083......................839-0441

Home Support Services, LLC
110A Tandberg Trail
Windham, ME 04062....................892-1454

Independent Home Care
14 Slocum Drive, P.O. Box 2244
South Portland, ME 04116................741-9133

In-His Name Home Health
RR #2, Box 867
Bridgton, ME 04009.....................647-8718

In-Home Senior Services, Inc.
980 Forest Avenue
Portland, ME 04901..................797-0202

Interim Assisted Care
72 Atlantic Place
South Portland, ME 04106............1-800-775-3366
775-3366

Leisure Garden Services
162 Academy St.
Presque Isle, ME  04769.....................764-7322 >

Maine Life Care Retirement Community, Inc.
D/b/a Piper shores
15 Piper Road
Scarborough, ME 04074...................883-8700

McDonnell Associates, Inc.
138 Foreside Rd.
Cumberland, ME 04110...................781-9074

Medical Staffing Network, Inc.
400 Riverside Street
Portland, ME 04103......................797-4254

My Heart Will Go On Healthcare
P.O. Box 1541
Portland, ME 04104-1541.................780-1358 >

New England Family Healthcare
584 Main Street
South Portland, ME 04116-2648............767-7339

Pine Tree Home Health Care, Inc.
P.O. Box 88
New Gloucester, ME  04260...............926-6190 >

Pleasant Caring Atmosphere
P.O. Box 10876
Portland, ME 04104......................878-8624

Southern Me. Agency on Aging
d/b/a Larrabee Village
30 Liza Harmon Dr.
Westbrook, ME 04092....................854-6808

Staffers of Maine
6 Brand Rd.
Windham, ME 04062....................892-8107

Terison’s Assisted Home Care
P.O. Box 486
Cumberland, ME 04021..................829-5296 >

Hancock County

Angel Hands
P.O. Box 9
Sullivan, ME 04664......................422-4043 >

Blue Berry Hill Home Care
P.O. Box 53
Hancock, ME 04640......................422-6854

Branches Homecare Services
P.O. Box 906
Wiscasset, ME 04578.....................667-9856

MDI & Ellsworth Housing Authorities
80 Mount Desert Street, PO Box 28
Bar Harbor, ME 04609..................288-4770

One Step Home Care
11 Hancock Street
Ellsworth, ME 04605....................667-7926

Kennebec County

A BetterChoice Home Care
47 Webber Pond Rd.
Vassalboro, ME 04989..................623-9499

Angel’s Care
4 Stone Street Pl.
Farmingdale, ME 04344..................582-6254

Assistance Plus -PCA Services

1604 Benton Avenue
Benton, ME 04901......................453-4708

Bridges
P.O. Box 2589
Augusta, ME 04338-2589............1-800-876-9212

Lee’s Helping Home
76 Laskey Lane
Hampden, ME 04444....................877-8336

Care and Comfort
105 Kennedy Memorial Drive
Waterville, ME 04901..................872-5300
1-800-366-5302

Branch Office:

  1222 Hammond Street
  Bangor, ME 04401..........992-2535
  1-877-784-6993

  104 Temple Road
  West Farmington, ME 04992............778-5515
  1-866-397-3350

  P.O. Box 768
  Machias, ME 04654...................255-6268
  1-866-648-2832

  P.O. Box 1429
  Presque Isle, ME  04769................764-3071
1-866-764-3071

Child Care Alternatives/d/b/a Caring Angels
5 Burrill Street
Waterville, ME 04901..................877-8336

Cyr Quality Care & Cleaning
185 Water St.
Waterville, ME 04901....................861-9532

Danny & Friends
RR 1 Box 835
Augusta, ME 04330..................622-7437

Dawn E. Minoty PCA
7 Wings Mills Rd.
Readfield, ME 04355....................458-1841

Gentle Hands Agency
202 Town Farm Rd.
Oakland, ME 04963.....................465-2142

Helping Hands
40 Airport Road, RR Box 7230
Winslow, ME 04901..................873-0011

Home Care for Maine
211 Maine Avenue
Farmingdale, ME 04344..................582-8001

Maine-ly Elder Care
28 Center Street
Oakland, ME 04963..................465-3249

Personal Care Solutions
8 Burrill Street
Waterville, ME 04901..................872-4970

Senior Options
972 Main St.
Monmouth, ME 04259...................933-5973

Knox County

PALS, Inc.
P.O. Box 309
Camden, ME 04843......................594-5805

Hummingbird Home Care
134 High St.
Warren, ME 04864......................273-3265

Lincoln County

Branches Homecare Services
P.O. Box 906
Wiscasset, ME 04578....................882-4613

Serviau, LLC
35 River Rd.
Edgecomb, ME 04556....................633-6678

Oxford County

Personal Care
Campground Road
P.O. Box 626
Oxford, ME 04270.......................539-2531

Personal Touch Home Care, Inc.
6 Western Avenue, 1st Floor Front
P.O. Box 159
South Paris, ME 04289-0100..................743-2700

Tender Hearts Home Care
19 Gates Hill Rd.
W. Paris, ME 04289......................674-2103

Penobscot County

Aging Excellence
263 State Suite #31
Bangor, ME 04401
(207)947-0999

Always There ElderCare
Phillips Road, P.O. Box 50
Levant, ME 04456..................884-6311

Area Home Care
P.O. Box 547
Lincoln, ME 04457..................794-2805

Caring & Sharing
165 Holmes Street
Dover-Foxcroft, ME 04401..................561-2714
                                                                          1-888-564-2715

Caring Hands Providers
193 Central St., Ste. 3
Millinocket, ME 04457................1-888-574-7232

Coastal Home Health Care
25 Douglas Highway
Ellsworth, ME 04605....................843-5755

Eastern Agency on Aging
450 Essex Street
Bangor, ME 04401......................941-2865

Elder Care @ Home Org.
231 Main Road
Holden, ME 04429......................989-8484

Homespun Care
273 Hanson Ridge Road
Springvale, ME 04083....................324-6149

New Hope Private Duty Division
1344 Main Road
P.O. Box 757
Holden, ME 04429......................843-7521

Lee’s Helping Home
76 Laskey Lane
Hampden, ME 04444....................862-2643

Main Homecare Services
RR #3, Box 1722
Carmel, ME 04419......................848-5533

PCA Services of Maine
PO Box 6305
Bangor, ME 04402-6305..................848-7252

Personal Link, Inc.
509 Kenduskeag Ave.
Bangor, ME 04401......................827-9449 >

Premier Home Care
277 State Street
Bangor, ME 04401..................942-3584

Piscataquis County

Premier Home Care
277 State Street
Bangor, ME 04401..................942-3584

Sagadahoc County

Colleen Care
P.O. Box 53
Woolwich, ME 04579....................729-4440

Hearthside Senior Assistance
267 Old Stage Rd.
Arrowsic, ME 04530....................442-7764

Somerset County

The Farm
P.O. Box 236
Madison, ME 04950......................696-5714

Waldo County

Atwork Helping Hands Services
P.O. Box 96
Brooks, ME 04921......................722-3568

Washington County

HomeMaker’s Plus
124 South Street
Calais, ME 04619..................454-3709

York County

Aging Excellence
9 Western Avenue
Kennebunk, ME 04043
(207)967-5400

Aging Excellence
326 Main Street
Saco, ME 04072
(207)283--0991

Angel Touch Healthcare
12 Paul’s Way
Limington, ME 04049....................637-2654

Gentlecare
18 Orchard Lane, P.O. Box 385
York Harbor, ME 03911..................363-2821

Home Companions Assoc. of N.E.
378 Main St.
Saco, ME 04072........................286-0505

Home Instead Senior Care
31 Main St.
Gorham, ME 04038.......................839-0441

Independent Home Care
P.O. Box 2244
So. Portland, ME 04116..................934-5333

Partners in Caregiving
4 Shaws Hill Drive
Biddeford, ME 04005..................283-1275

Salmon Falls Home Health
P.O. Box 154
Bar Mills, ME 04004....................929-8573

Truslow Adult Day Center
333 Lincoln Street
Saco, ME 04072..................283-0166

Anytime Services for Seniors
Moderation Street
West Buxton, ME 04093-0568........1-800-782-1474

New Hampshire

Right At Home of Southern Maine
1804 White Cedar Blvd.
Portsmouth, NH 03801...............603-422-8868

PROPERTY TRANSFER

If you transferred or gave away anything of value, such as money, stocks, bonds or property, to anyone other than your spouse and did not get something of equal value in return, MaineCare may not help you with the cost of your nursing home bills. This rule also applies if your spouse transferred anything. For more information, contact your local DHHS Office of Integrated Access and Support office.

RELEASE OF INFORMATION

If you decide to get help from an agency such as a home health agency, you will be asked to sign a “release of information” form. Signing this form means that you allow the agency to share your medical and other relevant records only with those people, departments, or agencies listed on the form. It also means that you give permission for the agency to get information from the people, department and agencies listed on the form.

RESOURCE DIRECTORY FOR OLDER PEOPLE IN MAINE

This booklet has information on all sorts of topics of interest to older people in Maine, such as employment training, food stamps, residential and institutional care, tax preparation, and volunteer opportunities. It also has the addresses and phone numbers of Maine’s five Area Agencies on Aging; Community Action Programs; Department of Health and Human Services, Regional offices; Employment Service agencies, and transportation providers. It is published by the Office of Elder Services and is free. Call 1-800-262-2232, 207-287-9200 , or 1-888-720-1925(TTY).

SOCIAL SECURITY

The national toll free number for Social Security is 1-800-772-1213. For the number of your local Social Security office, look in your phone book under United States Government, Social Security Administration.

SUPPLEMENTAL SECURITY INCOME (SSI)

SSI guarantees a minimum monthly income to people who are at least 65 years old, or blind or disabled with limited income and resources.   If you receive SSI, you are automatically eligible for MaineCare. To find out if you qualify, contact your nearest Social Security office.

SUPPORT GROUPS

Support groups can be very helpful. If you are caring for a family member or friend with Alzheimer’s Disease or some other form of dementia, contact the Alzheimer’s Association, Maine Chapter, at 1-800-660-2871. Your local Area Agency on Aging and local hospitals have information on other types of support groups.

Transportation Providers

Buses, vans, or individual drivers can help you get to doctor’s offices, clinics, and pharmacies in most parts of the state. Check with your local Area Agency on Aging or see the list of transportation providers in the Resource Directory for Older People.

TTY (Teletypewriter Device for the Deaf)

TTY is a teletypewriter device that permits people who are deaf, hard of hearing, or speech impaired to communicate over telephone lines with other TTY users. To send and receive typewritten messages, the user places the telephone receiver into the special device on the TTY. To find out how to get a TTY call

Department of Labor
Bureau of Rehabilitation Service
Division of Deafness
Toll Free Voice/TTY..............1-800-698-4440

WEATHERIZATION AND HOME REPAIR

Minor home repair to things like doors, steps, and windows is available through some Area Agencies on Aging and Community Action Programs.   You are usually responsible for the cost of supplies.

Money may be available to people with low incomes for weatherization projects such as furnace repair, caulking windows, and insulation. Contact your local Community Action Agency.