Office of Integrated Services
Quality Improvement
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Services
Data Management, Analysis & Design
- Design and develop sound data structures, including collection
methods and tracking systems, for service planning and
decision-making.
- Data analysis to evaluate service use, cost and effectiveness.
Research and Evaluation
- Design and implementation of service and outcome evaluation
studies.
- Perform literature and policy reviews and evaluation of
evidence based practices and promising services approaches
for targeted health and human service areas.
- Identify and disseminate funding opportunities for service
development and quality enhancement.
Reporting Activities
- Report development and design for presentations informing
on service system outcomes for planning and policy making.
Training & Technical Assistance
- Provide training on Quality Improvement topics including
data analysis, data interpretation and assessment tools.
- Assist service areas by providing technical support, consultation
and training on the design and implementation of Quality Assurance
evaluation and reviews.
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