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Frequently Asked Questions
- Does the Maine Department of Corrections (MDOC) Web Site have
an inmate search?
- An online inmate search is currently under development.
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- How do I find information about an inmate?
- The Department of Corrections receives prisoners after they have
been tried, convicted, and sentenced to a term of more than nine
(9) months. If they are incarcerated prior to conviction, or
sentenced to fewer than nine (9) months, they would be in a county
jail. We do not have access to those records. You must contact the county jail directly.
For public information about offenders who have already been sentenced
to more than nine (9) months, you can send an email to Corrections.Webdesk@maine.gov
In your email please provide the following information:
- Full name of inmate
- Date of birth
- DOC number (if you have it)
- Your full name
- Your address
- A brief statement explaining what information you want and
the purpose.
A surprising number of people have the same name. Please include
as much identifying information as you can.
Are you looking for genealogical information?
We can help you if:
- Your search is for criminal justice related purposes;
- Your search is recent enough that we have electronic records
for that time period.
Unfortunately, we do not have the resources to help you if your search
is for personal interest or recreational purposes.
You may find the State Library helpful. The Secretary of State's
Office also maintains archives of public records and has a website
that looks useful: http://www.maine.gov/sos/arc/index.html
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- How do I find out if someone has a criminal record?
- Criminal records are maintained by the State Bureau of Identification.
They have added an online
site which provides electronic access
to request criminal history record and juvenile crime information
maintained by the Maine State Police. This records search will
provide you with conviction and adjudication information for adult
and juvenile crimes committed within the State of Maine.
Obtain
more information and instructions
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- Does the MDOC Web Site have a Sex Offender Search?
- The Department of Public Safety has developed an online resource
for publishing Sex Offender information. The Sex
Offender Registry Search page has more information.
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- Are there job openings at the Maine Department of Corrections?
- Yes. Go to our Employment page.
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- Where are all the facilities located?
- You can find the location information of each facility by going
to the facilities page.
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- I am a family member of an inmate, how do I find out how he/she
is doing?
- The inmate controls the release of information to family
and friends. If the inmate does not inform you of how
he/she is doing you may contact the inmate's case manager by
calling the facility where he/she is located.
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- How can I make a payment for restitution and/or supervision fees?
- There are three payment methods accepted for making restitution and supervision
payments: certified bank or cashier check, U.S. Postal Service Money
Order, or credit card. Please read and follow these instructions for making payments.
- What is the new Client Phone System (CPS)?
- Flat rate for Debit CPS calls: 30
cents per minute from any DOC facility to anywhere
in North America; with no connect fee! (Rates table)
- Multiple levels of security, ensuring each client's money
is used for his/her calls
- The client’s telephone funds and allowed calling list
automatically follow the Client on transfers between DOC facilities
- Family & friends can purchase minutes for clients
- Telephone funds directly deposited to the Telephone Account
are exempt from restitution or other obligation deductions
- International calls are permitted for debit
calls; unavailable for collect calls
- Debit CPS System owned and operated by the DOC
NOTE : Collect calling is no longer
necessary, but is still available through a third party
with connect fees and higher rates.
Read more about the phone system....
- How can I send money for an inmates phone account?
- There are currently two (2) ways to deposit funds in a Debit CPS Account:
- Friends and family may send a personal check or money
order to a Client
- Clearly mark "Telephone Account" on the check
- Do not combine funds for the Debit CPS Account and
the Trust Account in a single check
- The check amount is converted to minutes and placed in the Client's
Phone Account
- These funds are exempt from the normal
obligation deductions (NOTE: Funds remaining in the
Debit CPS Account upon Client release are subject to
these deductions.)
- Clients may request a transfer
of funds from their Trust Accounts to their Debit
CPS Account (NOTE: Remember, these funds have already had
appropriate obligation deductions deducted when originally
deposited in the Trust Account.)
NOTE: We are exploring the possibility of enabling friends and
family to deposit funds to a Client's Debit CPS Account and Trust
Account online via the www.Maine.gov website.
- Why are inmates transferred from one facility to another?
- An inmate may be transferred if:
- the inmate has an increase or decrease in custody level
- the inmate takes part in a specific program located at another
facility
- there are other special circumstances on a case by case basis.
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- What is a custody level?
- Custody Level: The degree of supervision required for each offender.
Custody levels are Minimum, Medium, Close, and Administrative
Segregation.
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- How do I file a complaint about an MDOC staff member or facility?
- First call the facility or Community Corrections office where
the incident took place and speak with the Warden or
Regional Correctional Administrator.
- If you don't feel that your complaint has been resolved, you
can file a written complaint with the Chief Advocate.
- In your complaint please provide a detailed account of the
incident with full names of the parties involved. Be sure to
include a daytime phone number where we can reach you. If you
have an email address, please provide it as well.
- A complaint may be emailed to
Wes Andrenyak
or sent to:
Wes Andrenyak
Maine Department of Corrections
111 State House Station
Augusta ME 04333
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- How do I contact Martin Magnusson, the Commissioner?
- You can contact him by email to
marty.magnusson@maine.gov
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