Managing the 'People-Side' of Change

	Date	Time	Location	Cost
Cancelled	~~October 13, 2009~~	8:30 AM to 4:30 PM	Nash Building	$125

"It's not so much that we're afraid of change or so in love with old ways, but it's that place in between that we fear...it's like being between trapezes. It's Linus when his blanket is in the dryer - there's nothing to hold on to." ~Marilyn Ferguson

With changes swirling all around State Government, this interactive workshop will provide participants with practical information and actionable tools to lead employees through change. Often times the business process that needs to be changed is clear, however, implementing the change, getting people to change behaviors, managing the people side of the change, never effectively manifests itself. Learn how to avoid the common traps and pitfalls that cause many change initiatives to miss their objectives, suffer significant productivity losses or sometimes completely fail. Participants will leave with a plan of action they can begin to implement almost immediately. It is all about knowing how to help people to get from one trapeze bar to the other.

Learning Objectives

The workshop utilizes an action learning approach where managers develop a plan to coach employees through a “real-life” business change during the workshop. At the conclusion of the workshop, managers will understand the Change Management process including:

The principles of change management
The role of the manager throughout the change
ADKAR model for coaching groups and individual employees through the change process
Best practice tips and techniques to:
- diagnose and increase employee awareness, desire, knowledge, and ability related to the business change
- manage employee resistance
- reinforce change

Outcomes from Managing the ‘People-Side’ of Change are:

accelerated employee acceptance of business changes
improved employee performance
increased employee satisfaction and retention

Instructor: Hank McIntyre, Office of State Training and Organizational Development

Registration Options:

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