Leading Change in State Government

"Overcoming the Myths That Keep Government From Radically Improving"

Date	Cost	Time	Location
To be rescheduled

This innovative workshop is designed to help you address limited financial resources, having to work harder for the same or lesser results, shifting customer expectations, and preparing for new technology and an aging workforce. If these challenges resonate with you, than this class is a must do.

Ken Miller will provide you with the necessary foundation for making robust process improvements in your agency or work area to decrease time-to-customer, improve quality, reduce costs, and make work better for you and your employees.

“Application of these tools will guarantee a 25% improvement in your business processes”

For the past four years, aided by knowledge & tools conveyed in this interactive class, MDOL, DHHS, & DOT have put these methods and principles into practice in Bend-the Curve activities. E-mail or call Arthur Davis, MDOL (207-621-5091); Walter Lowell, DHHS (207- 287-4307); or Mike Burns, DOT (207-624-3600). Learn more about these successes.

Faculty: Primary - Ken Miller, Author of We Don’t Make Widgets. Internal Lean Champions - Walter Lowell (DHHS), and Arthur Davis (MDOL)

Registration options

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