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Definition: Uses common sense and works collaboratively with others to create
effective action plans based on appropriate information. Gains perspective
from all available resources, develops an understanding of a situation,
reaches
conclusions based on information gathered, and applies intuition with sound
analysis.
PUBLIC SERVICE COORDINATOR
- Creates solutions
when faced with difficult decisions.
- Views decisions
in terms of both tangible and intangible costs and benefits.
- Involves a variety
of resources to accomplish goals or desired outcomes.
- Considers how
changes in actions or policies affect clients and partners before making
any formal commitments.
PUBLIC SERVICE MANAGER
- Requires all
subordinates to clearly investigate and evaluate cross-functional, departmental,
and customer/constituent implications before acting.
- Examines the
direct and indirect impact of decisions before committing to action.
- Routinely solicits
ideas and incorporates them into the decisions and actions that contribute
to the group managed.
- Considers how
one’s decisions will impact others across Maine State Government
before making any formal commitments.
PUBLIC SERVICE EXECUTIVE
- Focuses the
group or agency on treating internal partners as key customers.
- Works with leaders
across functions and departments to create well considered, flexible plans
and policies.
- Focuses on the
most critical issues that will have the highest impact on the organization.
- Creates simple,
measurable goals for the agency to work toward.