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Maine Management Service

Leadership Competencies
for Maine State Government

An Excellent Leader Isthree dots

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three red dotsINSPIRING

Visionary: Establishes and maintains a long-term, big-picture, perspective to move Maine State Government forward.  Communicates the vision through Maine State Government in the form of distinctive strategies, policies, objectives and action plans that maximize Maine State Government's ability to meet constituent needs.

A Supportive Coach: Monitors others' work efforts and follows through with constructive guidance and recommendations.  Takes steps with employees to develop people with the necessary skills, abilities and competencies.  Acts as a mentor for others, particularly in Maine State Government.

An Effective Communicator: Articulates information clearly, adapting communication styles to match others.  Creates an atmosphere in which timely and high quality information flows smoothly and effectively between self and others.

Models Integrity: Builds trust through demonstration of ethical behavior and personal authenticity.  Demonstrates principles and values that model those of the organization.  Follows through on stated vision regardless of difficulty.  Sets standards for work, processes, and personal behavior, holds the organization accountable to those standards.

three red dotsA STEWARD

Customer Focused: Focuses efforts on discovering and meeting the customers’ needs.  "Customers" include internal colleagues, peers, team members, or Maine State citizens.

Results Oriented: Focuses efforts on attaining clear, concrete, timely, and measurable outcomes of importance to the organization.  Uses time and resources on activities that will yield the greatest benefit by regularly evaluating and comparing work being done to goals, resulting in a sense of urgency.

Has Sound Judgment: Uses common sense and works collaboratively with others to create effective action plans based on appropriate information.  Gains perspective from all available resources, develops an understanding of a situation, reaches conclusions based on information gathered, and applies intuition with sound analysis.


An Analytical Thinker: Understands situations or complex issues or problems by breaking them down into smaller pieces or tracing the implications or impacts by using a step-by-step approach.  Strives to understand causal relationships and to identify appropriate approaches or solutions.

Innovative: Acts as a creative resource for others by either offering new and novel ideas and approaches or facilitating an environment that encourages others to offer new or novel ideas and approaches.  Consistently challenges current thinking, and always looks for ways to take a different approach.

A Systems Thinker: Connects information, processes, and events by organizing divergent information and searching for common themes, patterns, and causal connections.  Simultaneously sees the practical and political issues inherent in any situation.