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Definition: Articulates information clearly, adapting communication styles
to match others. Creates an atmosphere in which timely and high quality information
flows smoothly and effectively between self and others.
PUBLIC SERVICE COORDINATOR
- Negotiates solutions
to problems or obstacles while maintaining positive relationships with
others.
- Clearly advocates
on behalf of the group by communicating their goals, efforts, and needs.
- Listens to and
acknowledges others’ perspectives; maintains two-way communication.
- Provides and
seeks timely, open and honest feedback.
PUBLIC SERVICE MANAGER
-
Informs employees, and colleagues about organizational directions, strategies,
and efforts to ensure that everyone is “on the same page.”
- Displays comfort
and confidence bringing people together across all levels of responsibility
and in all parts of the government.
- Consistently
keeps important stakeholders involved and informed in the decision making
process.
- Demonstrates
sensitivity to the impact that decisions, plans, or strategic changes may
have on others.
PUBLIC SERVICE EXECUTIVE
- Communicates
how Maine State policy, mission and goals impact on project or program
objectives.
- Works with other
departments or agencies to develop coordinated strategic plans and goals
that meet broad customer and constituent needs.
- Negotiates between
competing agency needs to create the broadest base of support for group
or agency efforts.
- Reinforces the
importance of developing and delivering thoughtful communications to appropriate
targeted groups throughout
the organization.
